Creative Services Associate

Pop! Promos • Philadelphia, PA

6d • Hybrid

About The Position

Pop! Promos is looking to add a Creative Services Associate to our growing team! This role is perfect for someone who enjoys combining their creative and technical graphic design skills to help build tools to create awesome pieces of merch. As a Creative Services Associate, you will
Own the development and maintenance of the creative tools our teams rely on
Support new product launches
Serve as a key connector between Marketing, Product Development, Sales, and our team of artists
If you naturally act like an owner, think like a customer, and enjoy making things work smarter this role is for you.
At Pop! Promos, we are an award-winning, growing company that creates on trend, full-color promotional products that help brands stand out and connect with their audiences. Voted one of PPAI's 2025 "Greatest Companies to Work For" in our industry, we pride ourselves on our great company culture and strong values, propelled by our ambitious and forward-thinking team.

We enjoy the flexibility of our hybrid policy. Join us in our Philadelphia office three days a week, and work-from-home for two days a week!
A graphic design portfolio must be submitted with your application

Requirements

• Bachelor’s degree in a design field or equivalent experience
• 3-4 years of professional design work experience
• Strong proficiency in Adobe Illustrator and Photoshop.
• Ability to read and understand brand guidelines
• Excellent written and verbal communication
• Strong problem solving skills and situational judgement
• Ability to plan and execute a project within tight deadlines
• Self-motivated and able to multitask

Responsibilities

• Build & Maintain Creative Tools: Design efficient and accurate .psd and .ai templates for customizable product mockups.
• Support Product Launches by developing creative assets and training our artists on product limitations and best practices.
• Partner with Marketing and Product Development on new product proofs and to ensure assets align with go-to-market-strategy.
• Develop training and serve as the main point of contact for our overseas artists, tracking productivity, turnaround times and quality metrics.
• Read and interpret brand guidelines to help guide our team of artists in design direction for high value opportunities.
• Liaise with the Sales Team to help achieve the best quality designs for our clients

Benefits

• Competitive base salary commensurate with experience and market
• Comprehensive Benefit Package including health Insurance, dental and vision, STD and LTD, company paid Life Insurance and retirement plan with company match
• Hybrid work environment, Paid time off, company holidays and flex holidays
• Frequent company-sponsored team activities
• Exceptional career advancement opportunities
• Fun, dog friendly office
• Summer Fridays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level