Creative Repair Specialist

Surface Experts•Clarksville, IN

1h•Onsite

About The Position

Surface Experts is seeking a Creative Repair Specialist to join their team. This role involves using hands-on skills and creativity to complete a variety of repairs, many of which can be done in an hour or less. The ideal candidate will have a passion for making things, hobbies involving color or 3-D art, and a knack for creative problem-solving. This position offers a unique opportunity to develop skills in an emerging trade, with a focus on customer service and efficient repair processes. Surface Experts specializes in repairing minor damages to various hard surfaces, offering an alternative to replacement or complete refinishing, thereby saving customers time and money while reducing waste.

Requirements

Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
Must be able to see, distinguish, and replicate colors.
A familiarity with color and color matching is integral to our process.

Nice To Haves

Backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums.
A background in facilities maintenance is helpful but not a deal breaker.

Responsibilities

Complete 4 or more creative repairs on-site each day.
Perform work on-location while displaying good customer service and communication.
Update progress on repairs by entering information and notes on the CRM/Dispatch tool.
Follow the unique 5-step repair process.
Master each instrument and tool in the personalized tool-kit.
Flex artistic talents to find unique solutions for each repair.
Treat tenants and staff with exceptional customer service.
Problem-solve alongside the designated Support Team for any issue.

Benefits

Training Completion Bonus
401(k)
Bonus based on performance
Company car
Competitive salary
Free food & snacks
Free uniforms
Paid time off
Training & development
Great Work/Life Balance: No required overtime, no nights, no weekends
Paid holidays and accruable vacation
Paid New Hire Training: Onboarding includes learning alongside a trained technician, as well as completion of the Surface Experts Technician Training Course, a one week course in either Spokane, WA or Atlanta, GA
All necessary tools and products are provided
Supportive Work Environment
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions