Creative Project Manager

EXLCalifornia, CA
$60,000 - $80,000Remote

About The Position

The Creative Project Manager is responsible for overseeing the end-to-end execution of creative projects across direct mail, digital, email, paid media, web, and integrated marketing campaigns. This role serves as the operational bridge between clients, account teams, creative, production, analytics, and operations to ensure projects are delivered accurately, on time, within budget, and according to scope. The ideal candidate is highly organized, detail-oriented, responsive, and experienced in managing complex, multi-channel marketing programs. They should understand how creative work moves across different media, with particular knowledge of direct mail, print production, and digital marketing. This role requires more than schedule management. The Creative Project Manager must be able to review, organize, and interpret stakeholder comments, identify missing or conflicting direction, and translate feedback into clear, actionable revisions for the creative team. The right candidate brings sound judgment, asks thoughtful questions, and can provide useful input when feedback may affect creative quality, production requirements, timing, or scope. Experience managing creative workflows, stakeholder feedback, and production details is more important than familiarity with every individual software platform. The right person will bring the core skills needed for the role and be comfortable learning the specific tools used by the agency and its clients.

Requirements

  • Highly organized
  • Detail-oriented
  • Responsive
  • Experienced in managing complex, multi-channel marketing programs
  • Understanding of how creative work moves across different media
  • Knowledge of direct mail, print production, and digital marketing
  • Ability to manage creative workflows
  • Ability to manage stakeholder feedback
  • Ability to manage production details
  • Comfortable learning specific tools used by the agency and its clients

Responsibilities

  • Overseeing the end-to-end execution of creative projects across direct mail, digital, email, paid media, web, and integrated marketing campaigns.
  • Serving as the operational bridge between clients, account teams, creative, production, analytics, and operations to ensure projects are delivered accurately, on time, within budget, and according to scope.
  • Reviewing, organizing, and interpreting stakeholder comments.
  • Identifying missing or conflicting direction.
  • Translating feedback into clear, actionable revisions for the creative team.
  • Providing useful input when feedback may affect creative quality, production requirements, timing, or scope.

Benefits

  • Bonus
  • Benefits
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