Creative Program Manager - Entertainment | Denver, CO
About The Position
We are looking for a Denver-based Creative Program Manager to join our team at Wordbank, a global marketing localization agency that helps streaming entertainment brands reach, engage, and retain international audiences. You will be a self-driven impact player who owns and optimizes end-to-end global workflows to ensure the delivery of high-quality creative assets (e.g., synopses, title cards, and artwork) at scale. You will manage a team of Production Coordinators who ensure the work is done, rather than producing the assets yourself, and serve as the strategic partner responsible for operational excellence. Your focus will be on setting direction, overseeing production needs, and establishing and optimizing workflows, while ensuring consistency and quality across high-volume asset requirements for streaming clients.
Requirements
- Strategic client partner experience, with a track record of adding value beyond execution
- 5+ years in operations or account management with a deep understanding of the creative localization process
- Enterprise-level campaign/creative program management
- Technical proficiency and expertise in Google Sheets for data-led analysis
- An AI-forward mindset where you use tools that are safe and approved for our client work to support creative workflows and replace mundane tasks
- Data-driven decision-making experience
- Demonstrable experience in inspiring people leadership, preferably managing global distributed teams
- Streaming or entertainment industry background or knowledge
- Advanced-level knowledge of Jira or similar tooling for workflow and resource management software
- A self-driven, motivated forward thinker who drives ownership, resource optimization, collaboration and workflow innovation
- A strategic architect who creates and drives ambitious strategies
- A confident data-driven decision-maker who is energized by taking calculated risks to drive customer experience
- A self-accountable challenger who models behaviors and accepts responsibility
Responsibilities
- Lead the delivery of 2–3 workstreams, overseeing fast-moving production of localized, multilingual assets for shows and movies.
- Continuously improve workflows by identifying opportunities for innovation, automation and scale, with the freedom to experiment and fail fast.
- Lead a high-performing team of 4-8 Production Coordinators.
- Collaborate with fellow managers to sync production talent with the right workstreams, ensuring we hit every deadline in our 24/7 global model.
- Serve as the lead client contact for multiple workstreams, driving strategic meetings, proactively managing workstream risks, and identifying high-value expansion opportunities.
- Champion workstream profitability and oversee financial forecasts, quotes, and billing.
Benefits
- Medical, dental, vision
- Paid Flexible Time Off: 23 day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, Volunteer Time Off, Learning Time Off, Birthday
- Life insurance
- Short-term disability
- Travel (Parking & EcoPass)
- Accident, hospital, legal, critical illness insurance options
- Flexible Spending Account (FSA), Health Savings Accounts (HSA)
- Employee Assistance Program
- FinFit Financial Wellness
- 401K (3% company matching)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
