Creative Operations Manager

Nen Creative•Los Angeles, CA

1d•Remote

About The Position

Nen Creative is seeking a Creative Operations Manager to oversee staffing, capacity planning, and resource operations within their creative studio. This role involves collaborating with Creative Producers, creative leads, and company leadership to ensure optimal team allocation for projects. The manager will maintain visibility into ongoing and upcoming work, identify potential constraints and conflicts, and contribute to strategic staffing decisions amidst shifting priorities. A significant aspect of the role includes resource management and enhancing the studio's operational systems and workflows. The ideal candidate will be highly organized, proactive, and adept at both solving immediate scheduling challenges and developing long-term systemic improvements.

Requirements

3–5 years of experience in creative operations, resource management, project coordination, creative production, or a related field
Strong understanding of creative production workflows, including pre-production, shoot execution, and post-production
Highly organized with exceptional attention to detail
Naturally proactive — you see potential problems before someone has to point them out
Strong people skills and the ability to build trust with creatives, project leads, and leadership
Comfortable managing multiple priorities and constantly changing timelines
Strong communication skills, both written and verbal
Able to make thoughtful decisions with incomplete information
Resourceful, persistent, and comfortable working without a rigid playbook
Comfortable with spreadsheets, project management tools, and quick to learn new systems
Naturally interested in finding better ways for teams to work

Responsibilities

Own resource planning across all active and upcoming creative projects
Maintain a clear, up-to-date view of team availability, workload, project schedules, and upcoming capacity
Identify capacity gaps, scheduling conflicts, and potential bottlenecks before they become problems
Track utilization and help leadership understand where the team is over- or under-capacity
Anticipate future resource needs based on the studio's pipeline and upcoming work
Match projects with the right internal team members based on skills, experience, availability, and project needs
Partner with Creative Producers and creative leads to understand staffing needs and build the right project teams
Support staffing for new business opportunities and incoming projects before work kicks off
Manage staffing changes as project scopes, timelines, and priorities shift
Coordinate internal staffing across shoots and maintain visibility into the studio-wide shoot calendar
Build and maintain the systems, trackers, and dashboards used for resource and project planning
Improve how projects are planned, staffed, kicked off, tracked, and handed off across the studio
Identify recurring bottlenecks or operational issues and develop practical solutions
Create clearer, more consistent processes for Creative Producers and creative teams
Identify opportunities to automate repetitive work and reduce unnecessary coordination
Help leadership understand the operational impact of upcoming work before commitments are made