Creative Ecosystem and Agency Lead

Intel Corporation•Santa Clara, CA

4d•$145,850 - $205,910•Hybrid

About The Position

Intel's Brand and Creative team, within the Global Marketing and Communications Group, is seeking a Creative Operations, Agency and Content Transformation Lead to serve as the strategic owner of Intel's creative ecosystem. This role brings together creative agency management, creative operations, production governance, and workflow modernization into a single integrated function. This leader will act as the operational backbone of Intel's creative organization - connecting strategy, creative development, agency partners, production teams, business stakeholders and technology platforms into a seamless operating model. The role owns how work moves through the system: from intake and prioritization through resource management, workflow design, governance and asset management, performance measurement and delivery. Through architecting and optimizing Intel's global creative ecosystem, you will create a center of excellence enabling best-in-class creative work to happen efficiently, consistently and at scale.

Requirements

Bachelor's degree
6+ years' experience in creative operations, agency management, or production management for a global enterprise organization
Demonstrated experience managing multiple agency relationships, liaising with external partner teams and managing cross-functional workflows

Nice To Haves

Master's in Business Administration
Experience working with Fortune 500 technology companies
Experience supporting global brands with complex portfolio architectures
Experience managing multi-million dollar creative and production budgets
Experience implementing AI-enabled or automated content and workflow orchestration platforms

Responsibilities

Own and manage the day-to-day operations of the creative agency ecosystem, including external agencies, localization partners, production vendors, and in-house creative resources, serving as an accountable business owner for agency relationships and performance
Manage inter-agency roles, escalation paths, decision rights, and creative approval boundaries; partner with procurement on onboarding, offboarding, quarterly business reviews, and performance management across external agency partners
Support implementation of AI-enabled content and creative workflows by identifying automation opportunities across production, localization, tagging, and asset management, partnering with AI, technology, and content leaders to scale successful pilots across creative and content organizations
Lead end-to-end creative operations from intake and briefing through production, localization, and final delivery; driving scalable workflows and governance across global and regional teams
Oversee the global localization program from initial briefing through fulfillment, ensuring campaigns are adapted for local markets while preserving brand identity and messaging consistency
Standardize creative briefs, intake processes, approval workflows, and performance reporting while managing SOWs, retainers, contract amendments, budget commitments, production estimates, and the global localization budget in partnership with procurement, finance, and legal to ensure visibility, efficiency, and effective resource allocation
Ensure creative governance and consultation processes are in place to maintain brand integrity, quality standards, and production efficiency