Creative Manager | Growth & Transformation

Red Ventures•Charlotte, NC

11d•Hybrid

About The Position

The Red Ventures Growth & Transformation (RVGT) team is seeking a Creative Manager and critical thinker to join their growing Creative Team. This role is instrumental in developing core consumer-facing products for external partnerships within the Financial Institution space, while also managing a team of product or content designers. The position requires a passionate individual highly skilled in creative problem solving, user-centered design processes, foundational knowledge in both UX and UI design, comfort in pitching work to senior level stakeholders, a history of leading creatives, a curiosity in all things AI, and a thorough understanding of UX research practices. The ideal candidate will be highly organized and collaborative, with a passion for solving problems cross-functionally and a natural leader. They will incorporate user-centered content, user data and insights, along with UX research into design solutions, working collaboratively with a cross-disciplinary team of product managers and software engineers, and having access to the broader Red Ventures Creative organization.

Requirements

5+ years designing consumer-focused tech across various platforms (web, mobile, apps, etc)
1+ years of experience managing a designer, or multiple designers
A track record of success working directly and managing teams that deliver user value and business results
A killer portfolio that demonstrates a highly-polished visual design sense, a clean command over interaction design, typography and usability, as well as creative strategy
Fluent in Figma, prototyping, and working with design systems
A strong communicator and collaborator who is inspired to deliver great work and bring a strategy to life
Comfortable presenting to and receiving feedback from senior stakeholders
An eagerness to learn, implement and understand new AI technologies in design ops
An understanding of the financial world and its many intricacies
Looks to better understand outputs through extensive user research and data insights
Always looking to grow your abilities through feedback and collaboration
Proactive with strong time-management skills, taking initiative for what needs to be done rather than waiting for instructions
Enjoys staying flexible and adaptable in a fast-changing environment
Deftly juggles multiple projects, setting stakeholder expectations, working individually and collaboratively across teams
Can effectively lead workshops and facilitate collaboration across disciplines including senior leadership
Bring a positive, team-first mindset to your work

Nice To Haves

Have led or ran UX research testing initiatives through testing platforms like userlytics.com
Have animation and branding experience
Familiarity with SEO best practices

Responsibilities

Deliver highly-polished visual designs and extend existing design systems
Think systematically to optimize UX/UI patterns for ease of use, following design system guidelines and extend existing design systems
Develop subject-matter expertise, understand user problems, business goals, how competitors solve them, and where gaps exist
Partner with product managers, engineers, researchers, content design to oversee the experience from concept to launch
Communicate at the highest level to senior level partners with confidence and clarity
Embrace tooling and collaboration to craft and implement high-performing UX copy in (and beyond) your designs
Collaborate with marketing and product teams to utilize UX research insights and feedback across businesses and through iteration
Effectively balance user needs and business goals
Assist and support teammates through collaboration, critique and feedback
Build prototypes to validate your designs, then iterate and innovate based on data and findings.
Be autonomous, crave accountability and take responsibility for every detail, every step of the way
Manage and mentor creatives and share your insights and experience in critique sessions
Balance project execution and management responsibilities