Creative Director

JumpSeat

17h•Remote

About The Position

JumpSeat is a B2B growth agency and advisory that helps go-to-market teams identify non-obvious account signals and turn them into relevant outreach. Its Signal Intelligence methodology combines prioritized accounts, custom signal libraries, AI-assisted research, and one-to-one messaging. JumpSeat is a remote-first team across the US and Buenos Aires. The Creative Director will lead JumpSeat’s creative department, including two full-time creatives, its freelance bench, and the processes used to deliver creative work. The role sets the department’s vision and standards, partners with the delivery team on priorities, and remains hands-on across brand, campaign, web, and pitch work. The Creative Director will also guide how AI tools are tested and adopted in creative workflows, ensuring they improve the work and the team’s experience producing it. This is a senior role for someone with a proven track record leading creative work in a fast-paced agency.

Requirements

Experience as a Creative Director, Associate Creative Director, or Head of Creative at a strong agency.
Direct experience leading a creative team.
Experience building a department and owning capacity, resourcing, and processes.
Ability to partner with delivery and account teams and openly balance priorities, scope, and timelines.
Experience bringing in and leading freelance talent.
Versatile creative experience across branding, web, campaigns, and digital advertising, with a willingness to remain hands-on.
Ability to quickly understand a client’s industry, culture, and voice.
Interest and ability in developing people and building cohesive teams.
Hands-on experience with AI tools in creative work and a considered perspective on where they help or hinder.
Clear, confident presentation skills with existing and prospective clients.

Nice To Haves

Fluency in Figma and Adobe Creative Suite; experience with other design tools is also useful.
B2B experience; helpful but not required.
Experience leading a team through a change in tools or workflows.

Responsibilities

Manage, mentor, and develop the two full-time creatives by setting goals, providing feedback, and supporting their growth.
Set the creative department’s vision and ways of working, champion those standards across the agency, and contribute to leadership discussions about JumpSeat’s direction.
Build a strong team culture and help maintain a high creative standard.
Own capacity planning, anticipate resourcing needs, balance workloads, and determine when additional support is needed.
Find, brief, and manage freelancers in line with quality expectations and budget.
Partner with the delivery team to set priorities, timelines, and scope.
Improve creative workflows from brief through review and client handoff.
Act as the single point of contact for creative deliverables and ensure they are on brand and on time.
Own the quality of creative work across clients and channels.
Lead brand development, including positioning, messaging, and visual identity.
Concept and lead campaigns, ABM programs, and digital advertising.
Oversee website design and development.
Provide clear direction to designers and copywriters.
Work with strategy and account teams to align creative work with client business goals.
Lead the creative side of new-business pitches, from concept through presentation.
Experiment with AI tools for ideation, copy, design, and production, and decide how they are incorporated into daily work.
Set practical AI guardrails for quality, brand fit, and client trust.
Help the team develop skills and confidence with new tools, and share effective practices across JumpSeat.
Present clearly and confidently to existing and prospective clients.