Creative Communications & Branding Coordinator

SQUAXIN ISLAND TRIBE•Shelton, WA

just now•Hybrid

About The Position

The Creative Communications & Brand Coordinator is responsible for leading Northwest Indian Treatment Center’s visual identity, communications strategy, storytelling, and public-facing presence. This role serves as the steward of NWITC’s organizational brand and is responsible for ensuring communications reflect the mission, values, and culturally grounded approach of the organization. This position combines communications leadership, multimedia production, graphic design, branding development, photography, videography, digital communications, and community engagement to strengthen awareness of NWITC services and expand referral relationships. The position develops internal and external communication materials while ensuring cultural respect, trauma-informed messaging, and representation that honors Tribal traditions, healing journeys, and the dignity of those served. The Coordinator serves as a liaison to referral partners, Tribal entities, healthcare systems, and community organizations while supporting organizational growth through strategic outreach and brand development initiatives.

Requirements

Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, Graphic Design, Multimedia Production, Journalism, or related field required. Equivalent experience may substitute for education.
Four (4) years of experience in communications, marketing, digital media, graphic design, photography, videography, or brand development
Experience developing multimedia communication campaigns
Experience with graphic design software platforms
Experience creating digital and print marketing materials
Experience managing social media communications and website development
Knowledge of Branding and visual identity development
Knowledge of Graphic design principles
Knowledge of Photography composition and editing
Knowledge of Videography production and editing
Knowledge of Social media strategy and analytics
Knowledge of Content development methodologies
Knowledge of Trauma-informed communication practices
Knowledge of Cultural humility principles
Knowledge of Community outreach and relationship-building strategies
Ability to communicate respectfully across diverse communities
Ability to maintain confidentiality and professional boundaries
Ability to work independently and collaboratively
Ability to balance multiple projects and deadlines
Ability to present information clearly and professionally
Ability to exercise sound judgment and discretion
Ability to adapt messaging for varying audiences
Ability to effectively communicate verbally and in writing with individuals from diverse cultural, professional, and community backgrounds.
Ability to write, edit, and proofread professional communications, marketing materials, reports, social media content, and educational materials with a high degree of accuracy and professionalism.
Ability to communicate complex healthcare, behavioral health, and organizational information clearly and respectfully to various audiences.
Ability to present information effectively in both individual and group settings.
Ability to maintain culturally responsive, trauma-informed, and strengths-based communication practices in all written and verbal communications.
Ability to develop messaging that reflects the mission, values, and culturally grounded practices of Northwest Indian Treatment Center.
Ability to calculate percentages, ratios, and basic statistical data related to marketing performance, social media analytics, and outreach metrics.
Ability to interpret and analyze engagement reports, website analytics, campaign performance measures, and organizational communication metrics.
Ability to develop and maintain spreadsheets and reports related to outreach activities, program participation, and marketing initiatives.
Ability to utilize data to identify trends and make recommendations for improving communication strategies and community engagement efforts.
Ability to exercise sound judgment, discretion, and professionalism when communicating sensitive or confidential information.
Ability to interpret and apply organizational policies, procedures, and branding standards in a variety of situations.
Ability to prioritize multiple projects and deadlines while maintaining attention to detail and quality.
Ability to independently analyze communication needs and develop creative and effective solutions that align with organizational goals.
Ability to identify opportunities for strategic outreach, partnership development, and organizational growth through communications initiatives.
Ability to maintain cultural humility and exercise good judgment when representing Northwest Indian Treatment Center in public and professional settings.
Ability to anticipate communication challenges and proactively develop appropriate messaging and outreach strategies.
Ability to maintain confidentiality and comply with all applicable privacy requirements, including HIPAA and 42 CFR Part 2 regulations when applicable.
Valid Washington State Driver’s License.
Acceptable driving record to be insured by tribal insurance.
Criminal background check.
Drug screening in accordance with Tribal policy.

Nice To Haves

Experience developing branding standards preferred
Experience within Tribal communities, healthcare organizations, behavioral health settings, or nonprofit organizations preferred

Responsibilities

Lead development and maintenance of NWITC brand standards and organizational identity
Develop logos, visual identities, campaign branding, and marketing collateral for programs, initiatives, events, and organizational campaigns
Ensure consistency in visual presentation and messaging across platforms
Maintain organizational branding standards and templates
Support leadership with internal branding initiatives and communication strategies
Create materials that reflect Tribal values and culturally grounded healing practices
Design educational materials, brochures, flyers, posters, banners, infographics, annual reports, presentations, newsletters, and promotional materials
Translate complex treatment and healthcare information into visually engaging educational content
Create patient education materials that are accessible and culturally responsive
Develop graphics supporting prevention, treatment, recovery, alumni, and community initiatives
Design visual materials supporting grants, events, recruitment efforts, and program development
Capture photography documenting organizational events, outreach activities, cultural programming, and approved program operations
Develop professional photo assets supporting outreach and marketing efforts
Create short-form and long-form video content for educational initiatives, social media campaigns, staff communications, and community awareness
Conduct video editing and post-production development
Develop visual storytelling initiatives that respectfully reflect patient recovery, community healing, and organizational culture
Maintain photo and video libraries consistent with confidentiality requirements and organizational standards
Ensure proper media consent processes are followed
Develop written and multimedia content for websites, newsletters, social media, educational campaigns, and organizational communications
Create messaging that is culturally respectful, trauma-informed, and aligned with organizational values
Develop communication campaigns supporting organizational priorities
Write internal announcements, program highlights, event communications, and external messaging
Support development of executive presentations, annual reports, and organizational publications
Develop communication calendars and campaign schedules
Manage NWITC social media platforms and digital engagement efforts
Develop social media strategies that strengthen awareness and referral relationships
Create content including graphics, video, photography, and educational materials
Monitor analytics and engagement metrics
Maintain a consistent organizational voice across communication channels
Monitor emerging communication trends and opportunities
Build and maintain relationships with Tribal organizations, healthcare systems, behavioral health agencies, referral partners, hospitals, treatment providers, and community stakeholders
Conduct outreach efforts designed to strengthen referral pathways
Coordinate presentations and informational opportunities with outside agencies
Represent NWITC at conferences, events, networking opportunities, and community engagement activities
Collaborate with leadership to expand organizational visibility and community partnerships
Develop referral support materials and agency resource packets
Maintain referral partner communication systems and outreach tracking processes
Support website updates and content maintenance
Monitor online communication consistency and accessibility
Assist with search optimization efforts and digital visibility initiatives
Maintain online branding standards and communication quality
Maintain organizational libraries of graphics, templates, photographs, video assets, logos, and communication materials
Organize and archive multimedia assets for future organizational use
Develop systems ensuring brand consistency across departments