Creative and Brand Lead

Chan Zuckerberg Initiative•Redwood City, CA

11d•$193,000 - $241,000•Hybrid

About The Position

The Chan Zuckerberg Initiative (CZI) was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue ambitious societal goals, such as curing or preventing all disease and transforming education. At CZI, employees join a collaborative, mission-driven community where their work contributes to breakthroughs in flagship nonprofit organizations, Biohub and Learning Commons. The teams operate at the intersection of innovation and scale, building the necessary infrastructure, partnerships, and capabilities for scientists, educators, and innovators to address complex challenges with urgency, integrity, and optimism. The Operations team is integral to Biohub's mission of combining frontier AI with frontier biology to solve disease and Learning Commons' mission to build AI infrastructure that aligns student learning with shaping tools. Operations encompasses Central Tech, Finance, Marketing & Communications, People, and Real Estate/Workplace/Events/Facilities/Security (REWFS). These teams collectively establish the systems, programs, and experiences that empower partners and colleagues across Biohub and Learning Commons to drive impact. This requires strategic and operational rigor, creativity, and deep collaboration, playing a critical role in delivering meaningful change at scale.

Requirements

8+ years of experience in brand/creative roles, preferably at a tech company, start up or agency
3+ years of management experience
Strong experience working with and managing creative agencies
Proven ability to guide and elevate creative work
High creative standards and strong visual judgment
Experience working with complex or technical subject matter
Ability to operate in a cross-functional, stakeholder-heavy environment
Comfort balancing strategy with hands-on execution
Strong communication and feedback skills

Responsibilities

Guide the development of creative across key workstreams, including technical/launch creative (in partnership with product UX and agencies) and evergreen storytelling, including brand and campaigns.
Ensure all output meets a high bar for clarity, quality, and consistency.
Translate complex scientific and technical work into accessible creative direction.
Uphold and evolve brand standards across channels and partners.
Provide clear, actionable feedback to ensure alignment with brand and voice.
Identify gaps and inconsistencies in how the brand shows up.
Lead day-to-day relationships with external creative and production agencies.
Set direction, review work, and ensure high-quality delivery.
Manage timelines, scopes, and expectations across multiple partners.
Partner with teams across product, social, and communication.
Navigate complex stakeholder environments with clarity and influence.
Align creative output with broader organizational priorities.
Drive work forward across multiple parallel initiatives.
Manage a small team of creatives.
Support a mix of agency-led and internally driven projects.
Help manage contractors and external contributors as needed.