Creative Aging Program Manager

Senior Living Residences•Brookline, MA

6d•$70,000 - $80,000•Onsite

About The Position

Goddard House, a nonprofit organization founded in 1849, is dedicated to serving older adults in the Boston area. Their mission is to embrace the aging experience by operating a high-quality assisted living community and by creating innovative programs that support purposeful engagement, autonomy, and choice. Goddard House has two strategic directions: the continued operation of Goddard House, an assisted living and memory care community, and the growth of Creative Aging Connections (CAC), an initiative that develops and supports creative aging programs and partnerships for under-resourced older adults throughout Boston. The Creative Aging Program Manager is a full-time, exempt, in-person role based in Brookline, MA, reporting to the Director of Community Partnerships & Creative Aging. This position supports CAC’s programs and events, primarily held in Boston-area elder housing communities. The role is ideal for someone passionate about the arts, aging, community engagement, and creating meaningful opportunities for older adults. The successful candidate will be highly organized and relationship-oriented, comfortable coordinating logistics, supporting community partnerships, and helping bring creative programs to life. The Program Manager plays a central role in translating Creative Aging Connections strategic goals into engaging, well-organized programs that enrich the lives of older adults throughout Boston.

Requirements

Bachelor’s degree in a relevant field or equivalent combination of education, training, and experience
3+ years of experience in program coordination, project management, community engagement, volunteer management, arts administration, nonprofit administration or related field
Experience supervising interns or volunteers
Excellent written and verbal communication skills, including strong editing, proofreading, presentation and storytelling abilities
Strong interpersonal and relationship-building skills, with the ability to effectively communicate with a variety of diverse stakeholders, such as older adults, teaching artists, interns, volunteers, and community partners.
Strong proficiency with Google Workspace (Docs, Sheets, and Calendar) and Microsoft Office (Word, Excel, PowerPoint).
Highly organized, detail-oriented, adaptable, and able to manage multiple priorities with professionalism and attention to detail.
Demonstrated project management skills and the ability to balance multiple projects, programs, and deadlines.
Ability to exercise discretion and apply good judgment in making decisions, work independently and as part of a team.
Must have a valid driver’s license, reliable transportation and the ability to travel regularly between program sites throughout Boston neighborhoods. Frequent local travel (approximately 50-75% of the work week) is an essential function of this position.
Physical ability to lift and transport supplies and equipment and move tables and other furniture weighing up to 30 pounds; assist with program setup and implementation; and support older adult participants as needed with appropriate staff assistance.

Nice To Haves

Passion and experience working with older adults and/or arts-based programming.
Experience working with teaching artists, volunteers, interns, educational partnerships, or arts-based programming
Culturally competent with experience and comfort delivering services to multiracial, multicultural, multilingual populations.
Experience researching, analyzing, compiling, and summarizing information and data.
Experience supporting grant-funded programs, fundraising activities, donor communications, or nonprofit development efforts.
Knowledge of Bloomerang, DonorPerfect, Raiser’s Edge or similar databases
Multilingual language skills (particularly Spanish and/or Chinese)

Responsibilities

Manage program schedules, logistics, materials, and site operations.
Serve as the primary day-to-day contact for partner sites and teaching artists.
Maintain ongoing communications with partner sites regarding schedules, logistics, and program needs.
Coordinate implementation of partnership agreements and help ensure fulfillment of partnership commitments.
Support program implementation and troubleshoot operational challenges.
Monitor and support consistent, high-quality program delivery across multiple community sites.
Manage and maintain program calendars, materials, supplies, and site readiness.
Recommend operational improvements that enhance participant experience and program effectiveness.
Recruit, onboard and support interns and volunteers.
Coordinate intern and volunteer placements, schedules, and communications.
Maintain internship and volunteer systems and records.
Assist with recruitment, onboarding, scheduling and supporting teaching artists.
Manage teaching artist schedules and coordinate communications, and program support.
Assist with orientation and ongoing support for teaching artists, interns, and volunteers.
Help create a positive, welcoming, and engaging experience for program participants, volunteers, and teaching artists.
Plan and manage exhibitions, performances, celebrations, and special events.
Maintain participation, evaluation, and outcome records.
Collect attendance data, participant outcomes, stories, photographs, testimonials, and other documentation for organizational marketing and communications.
Develop newsletters, flyers, digital content, and promotional materials.
Develop and coordinate communications that promote programs and highlight participant impact.
Develop and prepare stories, photographs, data, and supporting materials for grant proposals, donor stewardship, newsletters, presentations, and organizational communications.
Support the Director of Community Partnerships & Creative Aging and Development staff by preparing materials and information needed for fundraising, donor stewardship, grant reporting, and related communications.