Crater/Packer

ITW•Norwood, MA

7d•Onsite

About The Position

We’re looking for a safety-focused, team-oriented Packer/Crater to join our operations team. In this role, you will play a critical part in ensuring our products are packaged securely and delivered safely to our customers—every time. You will collaborate closely with engineering, shipping, receiving, and production teams to design and build custom crating solutions that protect high-value equipment during domestic and international transport. If you take pride in craftsmanship, enjoy problem-solving, and thrive in a collaborative environment where safety comes first, we want to hear from you.

Requirements

Experience in carpentry, framing, or working with lumber (highly preferred).
Comfortable using hand tools, power tools, and shop equipment.
Forklift experience (or willingness to learn).
Ability to read drawings, take measurements, and create sketches for custom crates.
Strong commitment to workplace safety and accountability.
A collaborative team player who communicates effectively across departments.
Willingness to learn, adapt, and support teammates in a dynamic environment.
Dependable, detail-oriented, and able to work independently or as part of a team.
Comfortable working in high-volume or changing conditions.
Proactive in asking questions and contributing ideas for improvement.
Basic computer skills (e.g., Microsoft Office) for shipping labels and documentation.
Ability to follow instructions while also thinking critically and creatively.

Nice To Haves

Willingness to learn from others with prior experience.
Familiarity with using power tools and fork-lift experience.

Responsibilities

Design, build, and assemble custom crates, skids, boxes, and platforms for machinery and equipment.
Determine the best crating methods for standard and non-standard items to ensure safe transit.
Prepare and install bracing, blocking, and protective materials for secure transport by truck, rail, air, or ocean.
Package small parcel and large-scale shipments with accuracy and care.
Label shipments clearly for traceability and customer satisfaction.
Partner with engineering teams to interpret drawings and suggest improvements for efficient, safe crating designs.
Work closely with shipping, receiving, and production to meet timelines and ensure smooth workflow.
Support team operations by cross-training in other departments such as receiving and small parcel shipping.
Contribute to a positive, respectful, and team-first culture—sharing knowledge and learning from others.
Operate tools and equipment including table saws, circular saws, drills, and forklifts safely and responsibly.
Load and unload materials and finished crates using proper lifting techniques and equipment.
Consistently follow strict safety protocols, including PPE usage and safe material handling practices.
Help maintain a clean, organized, and hazard-free work environment.
Monitor and manage lumber and crating material inventory.
Complete requisitions and ensure materials are available to support production needs.
Accurately measure, plan, and build crates tailored to product specifications.