Craft Training Learning and Development Coordinator

Mac's List•Spokane, WA

27d•$84,939 - $110,421•Hybrid

About The Position

Are you motivated by helping people grow their knowledge, skill and ability in the workplace? If you want to feel connected by working in a collaborative and creative environment that encourages the use of innovative concepts for adult training and learning, then this could be the opportunity for you. Avista is seeking a Learning and Development Coordinator to join its Craft Training team to develop training programs and activities including, but not limited to, instructor-led modules, e-learning, videos, and simulations. Designs, develops, and implements innovative initiatives, approaches, training, curriculum, materials, and programs to meet learning and development objectives for technical and craft training programs. Analyzes business needs and partners with key stakeholders to develop learning strategies that enhance employee safety and competency. Responsible for designing and maximizing the impact of a variety of learning methods and systems including instructor led, virtual, and blended learning programs. Provides insight and support to instructors and contractors in the development and execution of training programs. Ensures that learning and development strategies and programs are at the highest level of company and industry best practices and standards. Ensures approaches align with corporate strategies, philosophies and expectations including customer and employee experience, safety and compliance.

Requirements

5+ years' experience in learning development and training design, development, and delivery in a complex industry.
Bachelor's degree in Instructional Design, Human Resources, Organizational Development, Education or related field.
Demonstrated proficiency in instructional design, performance consulting and deep understanding of adult learning principles.
Effective and flexible communication skills with a variety of audiences including collaboration, facilitation, influencing, negotiating, resolving conflicts and building consensus.
Demonstrated project management skills and the ability to execute on multiple assignments with minimal supervision.
Proven analytical and problem-solving skills.
Computer skills including MS Office Suite and proficiency with authoring tools/design software (Articulate 360 and HTML preferred).
Experience working with a Learning Management System and supporting end users required. LMS system configuration experience preferred.

Nice To Haves

Related master's degree or advanced training/certifications preferred.
Understanding of utility operations preferred.
Proven ability to design and deliver a variety of types of learning and development initiatives and programs utilizing multiple approaches, including instructor led, virtual, and blended learning methods. Experience with emerging learning technologies a plus.

Responsibilities

Designs and develops long term initiatives as well as programmatic content for organizational learning and development including objectives, structure, delivery, engagement and adoption systems. Develops blended learning approaches including designing virtual training programs.
Works with instructors, developers, subject matter experts, and leadership to ensure offerings are current, relevant to desired learning outcomes, and fulfill program requirements. Actively participates in cross-functional project teams and partners to understand, define and meet objectives. May work as part of a team to design and implement programs. Ensures quality, effectiveness and consistency of training, apprenticeship, certification and other programs.
Assesses critical needs and requirements and investigates available methods and procedures to determine the most effective manner in which to design, present and conduct learning programs. Advises sponsors on appropriate solutions and delivery methods. Facilitates meetings, makes presentations, develops communication and change management plans, and measures the impact of training programs.
Prepares or coordinates materials, modules, manuals and performance supports used in conjunction with various programs. Leads training programs to include scheduling participants, reserving facilities, creating and providing visual aids and other materials as required. Analyzes performance of individuals and programs to better meet future company needs. Updates materials as needed. May deliver instructor-led sessions.