Learning and Development Coordinator
About The Position
Bishop’s Lodge is seeking a passionate and organized Learning & Development Coordinator to support the growth, engagement, and development of our team members. Reporting to the Director of Talent & Culture, this role plays a key part in executing learning initiatives that strengthen leadership capability, elevate service standards, and support career progression across the property. This position blends training coordination, facilitation, and administrative excellence with culture-building and team member development. The ideal candidate is people-focused, detail-oriented, and excited to help create meaningful learning experiences that enhance both team member performance and the guest experience.
Requirements
- 1–3 years of experience in Learning & Development, Human Resources, Training, or Hospitality operations
- Comfortable facilitating group sessions and engaging diverse audiences
- Strong organizational, administrative, and time management skills
- Excellent written and verbal communication skills
- Proficiency in Google Suite; experience with HRIS or Learning Management Systems preferred
Nice To Haves
- Hospitality or luxury service environment experience preferred
Responsibilities
- Coordinate and facilitate new hire orientation to ensure a welcoming, brand-aligned onboarding experience
- Partner with department leaders to support structured onboarding and skills training
- Schedule and manage logistics for property-wide training sessions and workshops
- Work closely with the Director of Talent & Culture to support leadership development and property learning strategies
- Assist in the delivery of core learning programs including service standards, compliance, brand training, and operational excellence
- Support development initiatives such as cross-training, rotational learning, and internal growth pathways
- Maintain accurate training records, completion tracking, and documentation within HRIS/LMS platforms
- Prepare training materials, presentations, communications, and reports
- Monitor training participation and provide reporting on learning metrics and outcomes
- Serve as a point of contact for team members seeking development opportunities
- Support career pathing conversations and internal mobility initiatives
- Assist with performance development tools and talent review processes as needed
- Support property initiatives that promote a culture of learning, recognition, and engagement
- Assist in coordinating workshops, team events, and leadership forums
- Reinforce service culture and leadership behaviors through learning touchpoints
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
