CQI Specialist - 4995

BronxWorks•New York, NY

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Requirements

Bachelor of Science or Bachelor of Arts required.
Experience working with data entry and managing program datasets
Experience in research setting or work requiring analytical skills
Excellent written, communication, and organizational skills; detail oriented, ability to plan, implement, monitor and report out on program activities.
Advanced computer skills, including proficiency in MS Office (O365, Microsoft Word, Excel, PowerPoint, Teams, Outlook, Zoom, CANVA)
Ability to analyze, detect issues, and efficiently resolve problems with excellent judgement and minimal support
Produces high-quality work at all times. Makes every effort to turn in complete, thorough, grammatically and mathematically correct work. Does not rely on supervisors to substantially correct or edit work.
Experience working as part of a collaborative team
Places value on cultural awareness and humility in a multi-ethnic community

Responsibilities

Work closely with management to complete program reports (monthly, quarterly and annual reports).
Implement and create processes that improve survey data processing and significantly reduce and/or eliminate manual data entry.
Develop and maintain systems and procedures that connect different data sources: Salesforce, funder reporting portal, Microsoft Excel and streamline data processing.
Design and implement efficient and effective procedures for data management and analysis with attention to all technical aspects
Provide technical assistance and training to team members and staff.
Analyze and interpret data, both from quantitative and qualitative analyses, using accepted statistical and qualitative research methods.
Acquire data from primary or secondary data sources and maintain databases/data systems for conducting comparison data tables and reports
Perform independent research to identify and include new demographic, health, and food systems data sources for needs evaluations and comparative analysis.
Present findings from survey data to management and team and collaborate with staff to improve survey tools and reporting processes.
As requested, participate in leadership meetings with Program Director when presenting on data.
Assist with project planning, troubleshooting, and implementation of new strategies and initiatives and how they will be tracked in master database
Explore and implement new and innovative ways and technology to evaluate program objectives and present program successes and outcomes.
Examine large-scale and long-term datasets to evaluate overall program impact and reach.
Conduct risk assessment questionnaire one time per year
Monitors program compliance with funder requirements and makes recommendations for improvements to program services as needed
Perform other duties as assigned by supervisors