CQI Manager

VitalCore Health Strategies•Hopkinton, MA
•$110,000 - $120,000•Onsite

About The Position

VitalCore Health Strategies is hiring a full-time CQI Manager for its regional office in Hopkinton, Massachusetts. The CQI Manager develops and implements VitalCore's Quality Assurance Performance Program (QAPI). The role monitors regulatory requirements and site performance, identifies opportunities for improvement, supports quality improvement initiatives, and helps staff prepare for audits. The position also includes educating and training staff, reviewing healthcare data and reports, participating in policy work, attending required training and meetings, and communicating about upcoming deadlines outside regular hours as needed.

Requirements

  • Fluency in English, including reading, writing, speaking, and understanding.
  • Ability to contribute to and demonstrate teamwork.
  • Ability to make independent decisions when circumstances warrant.
  • Ability to deal tactfully with personnel, family members, visitors, government agencies or personnel, and the general public.
  • Leadership and supervisory ability, including the ability to work harmoniously with and supervise other personnel.
  • Must not pose a direct threat to the health or safety of others in the workplace.
  • Experience in program design, implementation, and evaluation.
  • Experience working with healthcare staff and teams and conducting meetings and training.
  • Extensive knowledge and experience with quality improvement methods and tools.
  • Proficient computer skills.

Nice To Haves

  • Clinical professional with at least two years of experience working in a healthcare-related setting (preferred).
  • At least three years of senior-level experience directing and managing large projects (preferred).

Responsibilities

  • Maintain knowledge of state and local government rules to help ensure VitalCore sites apply them effectively.
  • Identify improvement needs through site QAPI reports and train facility staff in quality improvement principles.
  • Work with Regional Managers and Health Services Administrators to develop quality improvement projects that ensure the organization meets standards.
  • Participate as an active member of the Policy and Procedure Committee.
  • Review site healthcare statistical reports to identify problems and ensure corrective actions are taken.
  • Conduct on-site quality assurance evaluations.
  • Organize clinics and workshops to educate and inform staff.
  • Review VitalCore medical data and compare it with data from other organizations.
  • Assist staff in preparing for quality assurance audits.
  • Attend training and meetings as required.
  • Communicate outside regular hours about upcoming deadlines as needed.
  • Demonstrate proficiency in required company software.
  • Perform other duties as assigned.

Benefits

  • Holiday pay for New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Life insurance
  • Short-term and long-term disability
  • Identity theft protection
  • Pet insurance
  • Employee Assistance Program and Discount Center
  • 401(k) and plan matching
  • PTO
  • Annual incentive bonus
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