CPST Program Director (Behavioral Health Program Director-A)

State of Louisiana•Elmwood, LA

About The Position

The CPST Program Director (Behavioral Health Program Director-A) works in the Behavioral Health Community Services (BHCS) division of the Jefferson Parish Human Services Authority (JPHSA), under the direction of the Behavioral Health Regional Director (Clinical and Support Services Manager). The position performs professional administrative work managing BHCS services and contracts and oversees the Community Psychiatric Support and Treatment (CPST) program. The director supervises social workers and professional counselors, oversees day-to-day program operations, monitors clinical caseloads and service delivery, and ensures compliance with policies, procedures, documentation, and Managed Care Organization authorization requirements. The role also serves as the team's clinical lead and may carry a limited caseload of difficult, priority, or otherwise unassigned cases. The appointment may be probational, promotional, or a job appointment. Work hours are flexible and may fall outside the traditional Monday–Friday, 8:00 a.m.–4:30 p.m. schedule, depending on job duties. Salary is determined based on qualifications and experience.

Requirements

Master’s degree in a social science, health or human services, nursing, or health administration field, plus three years of experience providing behavioral health treatment; OR doctorate in one of those fields or a medical degree, plus two years of experience providing behavioral health treatment.

Responsibilities

Supervise social workers and professional counselors in the CPST program in accordance with JPHSA Staff Development & Supervision Guidelines.
Ensure adherence to policies and procedures and initiate corrective or disciplinary action when warranted.
Manage and monitor day-to-day CPST program operations, including attending staffing and meeting regularly with staff.
Provide consultation and weekly and monthly supervision to professional and clinical staff, as required by the Provider Manual.
Monitor therapist caseloads, which may include up to 25 individuals per therapist, and ensure appropriate clinical intensity and timely sessions; remain familiar with the basics of individuals on therapists' caseloads.
Review assessments and other documentation to ensure diagnoses are supported and medical necessity is documented.
Work with clinicians and authorization staff to ensure documentation for MCO service authorizations is complete and timely.
Ensure service authorization is obtained before services begin and track authorized units and end dates throughout service delivery.
Manage the CPST program waitlist, assess appropriateness for the level of care, respond to referral sources, and assign caseloads to staff.
Serve as clinical lead by reviewing complex clinical issues and recommending services and interventions.
Attend court, probation or diversion meetings, IEP meetings, and/or DCFS case staffings as needed.
Carry a caseload, as appropriate, of difficult clients or families and/or priority cases that cannot be assigned promptly to team therapists, up to a caseload of five.