CPSP Coordinator Medical Assistant

JWCH Institute • Los Angeles, CA

41d

About The Position

The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.

Position Purpose:

The CPSP Coordinator will coordinate a multi-disciplinary provider team in the delivery of Comprehensive Perinatal Services in a community health setting. Under the general supervision of the Clinic Administrator and Director, the CPSP Coordinator has primary responsibility for the coordination and facilitation of the JWCH Comprehensive Perinatal Services Program (CPSP) and related perinatal and infant services.

Requirements

• Graduation from an accredited Medical Assistant school with a current MA certificate.
• Minimum of two (2) years of experience with knowledge of the CPSP Program.
• Current BLS Certification from the American Heart Association.
• High School Diploma and Certified Perinatal Health Worker (CPHW) certification.
• Possess a valid CA Driver’s License, maintain a clean driving record, and be able to travel to different sites.
• Bilingual (English/Spanish).
• Strong verbal and written communication skills.

Responsibilities

• Implement and integrate the CPSP Program, including nutrition, psychosocial, and health education assessments and interventions, along with perinatal education integrated into basic obstetrical care.
• Perform routine Medical Assistant duties such as obtaining and documenting vital signs, assisting with OB/GYN procedures, chart preparation, patient intake, and updating medical histories.
• Ensure the integrity and quality of services delivered through the Comprehensive Prenatal Services Program in compliance with federal, state, and L.A. County standards, as well as individual site policies, procedures, and protocols.
• Provide assessments, documentation, and determine eligibility for participation in the CPSP program.
• Assist with patient follow-ups, postpartum visits, and lactation education as part of the overall care plan.
• Administer immunizations and conduct routine screenings under the direction of licensed staff, per clinic protocols.
• Maintain and stock exam rooms, prepare lab specimens for transport, and ensure infection control practices are followed.
• Collaborate closely with the Clinic Administrator, consultants, and medical providers to implement CPSP goals and objectives.
• Establish and maintain open communication with the Los Angeles County Department of Public Health – Comprehensive Perinatal Services Program.
• Maintain program logs and statistics for internal and external reporting and audits.
• Ensure JWCH representation at designated CPSP-related meetings.
• Participate in site and program-level Continuous Quality Improvement (CQI) initiatives.
• Perform other clinical and administrative duties as assigned to support the clinic and CPSP program.
• Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors.
• Participate in required safety and compliance trainings and apply learned practices in daily work activities.
• Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace.
• Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards.
• Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role.
• Participate in JWCH’s customer service training called AIDET on an annual basis.
• Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions.
• Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Mileage reimbursement.
• Short- and long-term disability plans (LTD/STD).
• Life insurance policy & AD&D, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees