CPS CVS PD Clerk III
About The Position
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. This position performs advanced (senior-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves coordinating clerical activities such as compiling and tabulating data, checking documents for accuracy, handling and transporting documents and/or stock and inventory, and maintaining files. May train others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position interacts routinely with community agencies, Texas Department of Family & Protective Services staff and the general public.
Requirements
- Graduation from high school or equivalent.
- Two (2) years full-time administrative support, general office, clerical, secretarial or DFPS experience.
- Skill in using Microsoft Word, Excel, Power Point, TEAMS, CAPPS Financials, CAPPS, Data Warehouse, and SharePoint.
- Skill with working in an office supporting several staff members locally and across the state.
- Ability to effectively handle multiple assignments in a dynamic environment.
- Knowledge of office procedures; of spelling, punctuation, grammar, and arithmetic; of business or program terminology, methods, and procedures; of warehousing procedures; of state purchasing policies and procedures; and of records administration and maintenance techniques and procedures.
- Ability to work independently in a fast paced environment.
- Applicants selected for hire must pass a background check and if applicable a driver’s record check.
- State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
- As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
- DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US.
Nice To Haves
- Six (6) semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.
Responsibilities
- Prepares and maintains statistical reports, leave and personnel records, case records and related files for multiple units/programs
- Types correspondence, forms, travel requests, meeting notes, performance evaluations, and other documents to support work of multiple units/programs
- Provides program and agency information and/or makes referrals to other community resources
- Performs data entry into IMPACT and other electronic programs and systems
- Answers inquiries regarding policies and procedures; answers and screens telephone inquiries; takes and routes messages
- Works on Special Projects and monitor assigned mailboxes
- Performs other duties as assigned and required to maintain program operations
- Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work-related contacts
- Attend work regularly in accordance with agency leave policy
Benefits
- 100% paid health insurance for you, and 50% paid for eligible family members
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave
- Optional dental, vision, and life insurance
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
- Public Service Loan Forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
