INTERNAL ONLY: CPIC Operator: Temporary Full-Time
About The Position
We are looking for an individual with excellent time management skills who loves working with the details and enjoys conducting data quality audits. The NWPD is a mid-sized police department with over 200 employees. We are committed to having a professional and supportive workplace promoting employee equity, wellness, and fulfillment. We are a hard-working and welcoming team focused on doing great work and serving our community. As the CPIC Operator, you will contribute to our continued success by being responsible for CPIC record transactions and entries, as well as ensuring the completeness, currency, and validity of CPIC records. In addition to this, your role includes, but is not limited to: Data Management: You’ll review police occurrence files, release documents, and JUSTIN sentencing documents in order to ensure the required information is entered on CPIC accurately. You’ll also perform internal audits that comply with policies and procedures. Attention to Detail: You’ll be happiest when working with the details that support the bigger picture while also taking great pride in rolling up your sleeves to get even the smallest of tasks done. Communication: You’ll have excellent communication and active listening skills as well as the ability to convey information clearly and simply while ensuring you understand directions and information. Confidentiality: You’ll navigate your role while exercising considerable confidentiality, tact, and diplomacy. You’ll have a keen sense and awareness of the rules and procedures with respect to the handling of confidential information. Decision Making: You’ll have strong decision-making skills that allow you to make confident assessments of policies and procedures and apply them accordingly to police files. Team Player: You’ll genuinely enjoy engaging with your teammates to get the work done. You believe in the importance of building and maintaining strong working relationships. You’ll have a willingness to partner with and work alongside the police and Court Liaison. Time Management: You’ll manage your time and resources to ensure work is completed efficiently and with minimal supervision. As a civilian member, working within a police department is a career like no other. It brings excitement, variety, and a challenge. The person you are, the work you will do, and the role you will play in this organization matters. You will become part of the NWPD family and join our group of diverse and talented people who truly want to make a difference.
Requirements
- Completed Grade 12
- Top-notch data management and organizational skills
- Motivated, compassionate, and empathetic with a genuine desire to help others
- Support and promote a diverse, inclusive, and healthy workplace
- Experience with Police Records Information Management Environment (PRIME), the Canadian Police Information Centre (CPIC), and Justice Information System (JUSTIN)
- Knowledge of the law, including the Criminal Code of Canada and Provincial Statutes
- Pass and maintain a security clearance, including a background check and polygraph
- Canadian Citizenship or Permanent Residency in Canada
Nice To Haves
- Excellent time management skills
- Loves working with the details
- Enjoys conducting data quality audits
- Excellent communication and active listening skills
- Ability to convey information clearly and simply
- Keen sense and awareness of the rules and procedures with respect to the handling of confidential information
- Strong decision-making skills
- Genuinely enjoy engaging with your teammates
- Believe in the importance of building and maintaining strong working relationships
- Willingness to partner with and work alongside the police and Court Liaison
Responsibilities
- Responsible for CPIC record transactions and entries.
- Ensuring the completeness, currency, and validity of CPIC records.
- Review police occurrence files, release documents, and JUSTIN sentencing documents to ensure required information is entered on CPIC accurately.
- Perform internal audits that comply with policies and procedures.
- Exercise considerable confidentiality, tact, and diplomacy.
- Make confident assessments of policies and procedures and apply them accordingly to police files.
- Engage with teammates to get the work done.
- Partner with and work alongside the police and Court Liaison.
- Manage time and resources to ensure work is completed efficiently and with minimal supervision.
Benefits
- Competitive salary and municipal pension plan
- Option to select one of the following work week schedules: Standard work week (5 days), or Standard work week plus Compressed Day Off bank
- Opportunity to work a hybrid work schedule
- Vacation time to foster a flexible work-life balance
- Learning and development reimbursement
- Comprehensive extended health and dental benefits
- Group life insurance
- Employee and family assistance program
- Sick leave plan
- Maternity leave top up to 6 weeks at 95%
- Access to an onsite fitness facility
- Free staff parking
- Transit subsidy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
