CPAP Central Retail Sales Associate - Healthcare

Dasco HME LLC • Columbus, OH

5d • Onsite

About The Position

DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!

Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!

SUMMARY:
The Retail Sales Associate provides a variety of CPAP Central Store services to its patients which may include equipment/supply consult and education, equipment evaluation and repair, order processing, coordinating the delivery of products and services and general retail sales customer service. The role also handles a variety of tasks in support of day-to-day store operations, such as inventory, records-keeping, office maintenance, and regulatory compliance.

Requirements

• High School diploma or GED equivalent.
• Six month’s experience in a customer service role

Nice To Haves

• Associate’s degree in related field.
• One year experience in healthcare/medical/insurance/DME customer service role

Responsibilities

• Provides accurate, thorough and courteous education about equipment, supplies and services to patients via timely handling of inbound calls to the store and face-to-face interactions at the store.
• Provides accurate information about insurance coverage, payment options, warranties, repairs and replacement options.
• Patiently assists in-store visitors interested in purchasing equipment and/or supplies, advises on the care and maintenance of same.
• Accurately creates patient record, obtains necessary information per policy and procedure, prepares orders for timely and accurate billing.
• Supports and/or manages store operation functions such as inventory, records-keeping, office maintenance and cleaning, remains compliant with all applicable policies and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
• Other duties as assigned by the store manager.

Benefits

• competitive compensation based on industry standards
• an excellent benefits package, which includes: generous 401(k) match with immediate vesting
• growth opportunities
• health insurance benefit opportunities which include Medical, Dental, Vision
• excellent PTO which increases based on tenure
• holiday pay
• a fantastic company culture!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED