Coworking Floater

Center for Transforming Lives•Fort Worth, TX

4d•Onsite

About The Position

The Coworking Floater is a member of the Riverside Coworking team and helps support the goals of Riverside Coworking as a business and community resource. This role helps support the daily operations of Riverside Coworking by providing front desk coverage, member support in a professional and welcoming environment, and management of the virtual mailbox member program. This role requires an outgoing individual who can engage and build meaningful connections within the Coworking community.

Requirements

Proven experience in customer service, reception, hospitality or related roles.
Experience working with a non-profit organization.
Knowledge and use of Windows operating system and Microsoft Office products.
Ability to learn and use any other software programs or applications needed in the operations of programs for data collection and reporting.

Nice To Haves

Bachelor’s degree in related field is preferred.

Responsibilities

Provide day-to-day front desk coverage and community support to include welcoming members and guests, answering phones and general email box; assisting members with room bookings; updating member records.
Manage mail and package services for members including onboarding of virtual mailbox members; maintaining accurate mailbox tracking; receiving, sorting and securely storing mail; releasing mail only to authorized recipients; managing USPS online Community Mail Receiving Agency (CMRA) system.
Assist with set up, greeting of guests and tear down of events and workshops within the space, including booked events and Riverside Coworking hosted events.
Work closely with Coworking team on new projects and maintaining upkeep of Riverside Coworking spaces.
Assist with other duties as assigned by Senior Manager.