Coverage Lead Home Delivery Driver

Mom's Meals•Cheektowaga, NY

6d•Onsite

About The Position

The Coverage Lead Home Delivery Driver will be primarily responsible for supporting open route coverage for scheduled/unscheduled absences for a given territory and support training for new team members. This route includes/requires travel to help cover in other territories as required, potentially some travel on Mondays to location. Can be up to 25% travel with hotels and meals provided for any required overnight stays. Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.

Requirements

High School Degree, GED or equivalent
Must possess valid driver’s license
Must be at least 18 years of age
Minimum of 1 year of delivery driving experience
Ability to manage time and balance multiple priorities to accomplish goals
Excellent driving (DMV) record
Must be able to operate a smart phone and/or tablet
Ability to work a flexible schedule including flexible hours
Experience utilizing e-mail and phone calls to communicate effectively
Strong, clear communication skills; must be able to speak/read/write English
Must be familiar with and comfortable using and following GPS routing
Basic math skills
Must be able to drive in various types of weather and traffic conditions
Prior experience adhering to company policies and showing core values
Pass a post offer drug screen and background check
Pass a post offer MVR Lookup

Nice To Haves

1 year previous supervisory level experience
2 years driving or delivery experience
Previous delivery driving experience in a customer-facing environment
Experience completing high-volume delivery routes in residential areas
Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes
Experience working independently while meeting productivity and on-time delivery expectations
Experience in roles requiring frequent driving, time management, and direct customer interaction

Responsibilities

Travel to help cover routes in other territories; up to 25% travel
Safely operate company vehicle and obey traffic laws at all times
Load meals into company vehicle at designated cold storage facility
Deliver meals to our clients, often taking meals into clients’ homes
Make phone calls to clients when delivery issues arise or if necessary for your region
Accurately and consistently record deliveries on MMHD delivery application
Consistently follow all food related sanitation/food safety procedures
Provide excellent customer service to clients at all times
Inspect, clean, and maintain equipment in a safe operating manner
Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner
Assist with vehicle and driver audits
Ensure deliveries occur in compliance with established protocols
Manage daily deliveries and unsuccessful/returned product
Identify and complete routine vehicle maintenance