Coverage Clinician (Elk Ridge) -Flagstaff-Family Medicine

El Rio Community Health Center•Flagstaff, AZ

11d•Hybrid

About The Position

Elk Ridge Community Health is seeking a flexible, mission-driven Coverage Clinician (NP/PA) for a uniquely dynamic role with no assigned patient panel. This hybrid position offers a meaningful way to support patient care across the organization while enjoying the balance of both in-clinic and telehealth work. The role involves providing high-quality patient care across North Country via in-person visits and telemedicine, focusing on chronic disease management, preventative care, care transitions, and closing population-health gaps. It also includes providing in-person clinic coverage to support continuing service delivery during provider absences. The clinician will enjoy the freedom of no personal patient panel, instead supporting system needs by covering electronic inboxes and desktops for clinicians on PTO, extended leave, or who have left the organization, ensuring continuity of care and timely follow-up for patients. Additionally, the role assists during the onboarding of new clinicians by managing short-term patient needs and helping bridge care gaps while insurance enrollment and panel development are in progress. The clinician will collaborate with care teams, case management, and support services to strengthen care coordination and connect patients efficiently to appropriate resources. Communication with patients from diverse backgrounds will be conducted using telehealth tools and the EHR, emphasizing clarity, compassion, and cultural sensitivity. The position also contributes to organizational improvement through workflow-enhancement projects and by meeting key performance goals, such as timely follow-ups on care gaps and rapid response to urgent results and needs.

Requirements

Minimum of 2 years experience
A flexible and collaborative approach to supporting colleagues’ care practices.
Must have National Certification
Hold or be eligible to obtain an Arizona License and DEA
Must have a Level One Fingerprint Clearance card or fingerprint receipt before hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.
Undergo drug testing prior to employment and be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing.
Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

Nice To Haves

Prefer working at an FQHC, CHC, or PCMH facility

Responsibilities

Provide high-quality patient care across North Country—via in-person visits and telemedicine—with a focus on chronic disease management, preventative care, care transitions, and closing population-health gaps.
Provide in-person clinic coverage to support continuing service delivery during provider absences.
Support system needs by covering electronic inboxes and desktops for clinicians on PTO, extended leave, or who have left the organization, ensuring continuity of care and timely follow-up for patients.
Assist during onboarding of new clinicians by managing short-term patient needs and helping bridge care gaps while insurance enrollment and panel development are in progress.
Collaborate with care teams, case management, and support services to strengthen care coordination and connect patients efficiently to appropriate resources.
Use telehealth tools and the EHR effectively to communicate clearly, compassionately, and in culturally sensitive ways with patients from diverse backgrounds.
Contribute to organizational improvement through workflow-enhancement projects and by meeting key performance goals, such as timely follow-ups on care gaps and rapid response to urgent results and needs.