Courtside Lounge Butler

Compass Group•San Francisco, CA

7d•$38 - $47•Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The Courtside Lounge Butler will be responsible for greeting guests warmly, taking orders efficiently, and delivering food and beverages professionally while maintaining safe food handling and sanitation standards. This position requires a complete understanding of menu items and ingredients, the ability to advise guests on food and drink combinations, and accommodate reasonable requests. The Butler will also communicate with back-of-the-house staff to ensure order accuracy and special requests are met. Exceptional communication and interpersonal skills are essential, as is the ability to remain flexible and patient. Responsibilities include collecting tickets, handling cash, promoting a clean and safe environment, and maintaining confidentiality. The role also involves setting up and maintaining the dining room, operating various equipment, and collaborating with other departments for special events.

Requirements

Complete understanding of menu items and ingredients.
Ability to advise guests on appropriate combinations of food and drinks.
Accommodate reasonable requests and note preferences.
Knowledge of specialized diets and allergens (as needed).
Exceptional communication skills.
Ability to get along well with others.
Flexibility and patience.
Proper cash-handling procedures.
Ability to promote a clean, safe and neat environment.
High level of sensitivity and confidentiality.
Ability to address complaints or issues promptly.
Ability to operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.