Courtesy Patrol (Overnights)

Stratton AmenitiesAtlanta, GA
Onsite

About The Position

Stratton Security is a customer service and hospitality minded company seeking more professional security guards to join our team. The Security Associate is responsible for maintaining a safe and secure environment for residents, visitors, staff and protecting community property.

Requirements

  • Neat and professional appearance
  • Must display exceptional customer service and communication skills
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Position requires standing and/or walking for the majority of the shift.
  • High school diploma or equivalent required
  • At least 21 years of age
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to read and understand all operating procedures and instructions
  • As a condition of continued employment, employee must maintain current active status of all required License at all times.

Nice To Haves

  • Previous Security Guard experience preferred.

Responsibilities

  • Ensures the safety and well-being of residents and employees.
  • Ensures the facility is provided with high quality security services to protect people and property
  • Patrols the facility on foot
  • Handles security issues or emergency situations appropriately
  • Professionally answers phones using our phone etiquette protocol
  • Greets guests and employees in a cheerful and welcoming manner
  • Builds, improves and maintains effective relationships with both client employees and guests
  • Answers questions and assists guests and employees
  • Responds to fire, panic, and smoke alarms; notifying appropriate departments and agencies where necessary.
  • Responds to apartment calls.
  • Maintains reports and records; assure confidentiality of resident information.
  • Assists residents and visitors entering and exiting vehicles when possible.
  • Performs security lock procedures on apartments when required.
  • Conducts interior and exterior rounds of Westminster property.
  • Provides escorts to and from parking areas when required or as requested.

Benefits

  • Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
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