Part-Time: Courtesy Patrol Monitor #972

Cal-AM Properties•Mesa, AZ

9d•Onsite

About The Position

Valle del Oro Resort is looking for a friendly, professional, and dependable Courtesy Patrol/Monitor to serve as the welcoming face of our community. This position greets residents, guests, visitors, and contractors, monitors resort activity, and helps promote a safe, respectful environment by communicating resort rules and expectations as needed.

Requirements

High school diploma or equivalent preferred.
Ability to communicate professionally with residents, guests, and fellow employees.
Strong interpersonal and problem-solving skills.
Ability to work independently and as part of a team.
Basic computer or mobile device skills are helpful.
Ability to walk, stand, bend, stoop, kneel, and climb throughout the workday.
Ability to drive, enter and exit a golf cart frequently.
Ability to patrol the resort for extended periods.
Ability to work outdoors in varying weather conditions, including extreme heat, cold, wind, rain, and prolonged sun exposure.
Ability to work flexible hours, including weekends, holidays, evenings, and overtime when necessary.

Responsibilities

Greet residents, guests, vendors, and contractors while providing gate coverage in accordance with resort policies.
Communicate effectively to residents on all subjects to include, but is not limited to; rules, regulations, property expectations, standards, etc.
Step outside the Welcome Office and greet EVERY vehicle.
Document all visitors on the visitor log.
Complete the required information and note any issues.
Monitor all activities throughout the community and reports any unusual occurrences to the Property Manager.
Respond immediately to emergency situations.
Determine appropriate course of action and follows through.
Lock entrance doors, security gates, laundry rooms, and pool gates to Community at a designated time every evening (if required).
Make scheduled nightly inspections around the community checking all common area exterior doors.
Report unusual activity or visitors immediately to the police and Property Manager.
Prepare Resident Incident reports for Property Manager on residents who may be disrupting peace and tranquility of the community.
Light inspection/correction required nightly of walkway lights and notification to Property Manager of any missing or broken building or pole lights that need replacing.
Screen out unwanted guests or intruders.
Assist in setting up common areas for resident events.
Monitor pool and clubhouse activity to assure rules are being followed.