Courtesy Officer-Part Time-Sat/Sun

Christian Care Centers- Mesquite•Mesquite, TX

1d•Onsite

About The Position

The Courtesy Officer is responsible for monitoring the safety and wellbeing of residents and teammates at Christian Care Communities and Services. This role involves greeting visitors, conducting security rounds, assisting with transportation, identifying and reporting safety concerns, and responding to emergencies. The officer will also be responsible for documenting activities and maintenance needs, and fostering a positive environment for residents.

Requirements

High School or equivalent
Minimum required 1-year experience preferably in a health care setting
Excellent communication skills
Basic computer skills
Ability to ensure timely arrival and stable transportation
Ability to move throughout the buildings and grounds as needed throughout the day
Ability to lift up to 50 pounds
Requires working under some stressful conditions to meet resident/family needs and deadlines

Responsibilities

Greet all visitors, guests, teammates, and residents in a warm, professional manner.
Conduct regular driving rounds of community to check security and to assure the safety, health, and welfare of residents, teammates, and others.
Drive bus for residents to attend on-campus events and church services.
Correct and report situations that compromise the safety, health, and welfare of residents, teammates, and others.
Assist teammates, residents, and visitors with parking and navigating the community.
Monitor for trespassers, documenting license plates, make and model of vehicles.
Complete forms and write up activities, rounds, work orders, and maintenance requirements into TheWorxHub.
Log and respond to emergencies, and document observations, interventions, and outcomes.
Assist residents and teammates with automobile breakdowns and minor maintenance issues such as stopped up toilets and sinks, light bulb changes, mopping up spills, etc.
Make walking rounds outside, inside, and between buildings.
Respond to emergency 911 calls, fire alarms, trespassers, security threats, and severe weather alerts.
Answer phones and direct calls to proper locations.
Perform assigned tasks in accordance with policies and procedures.
Perform other assignments as requested.
Establish and encourage an atmosphere of optimism, warmth, and interest in residents' activity preferences and needs.