Courtesy Officer

RichSmith Management•Monticello, AR

5d•Onsite

About The Position

The Courtesy Officer serves as a visible presence at The Vineyards of Monticello apartment community in Monticello, Arkansas, helping maintain a peaceful, safe, and welcoming environment. The officer monitors the property for suspicious or unusual activity, assists management with maintaining an orderly community, and responds to resident concerns within the scope of the role. The selected candidate must be an active, licensed law enforcement officer employed within the City of Monticello and must reside onsite. An onsite apartment is provided as part of the position. The role requires patrols of the apartment community, parking areas, grounds, and common areas twice nightly between 8:00 PM and 5:00 AM, seven nights per week. The Courtesy Officer must document incidents and unusual activity, submit weekly activity logs, and communicate significant concerns to the Community Manager. The officer may contact law enforcement or emergency services when necessary and perform additional courtesy officer duties as assigned.

Requirements

Must currently be an active, licensed law enforcement officer.
Must have successfully completed an accredited law enforcement/police academy.
Must be employed as a law enforcement officer within the City of Monticello.
Must be willing to live onsite at The Vineyards of Monticello.
Must remain in good standing with their employing law enforcement agency.
Strong observation, communication, and incident-reporting skills.
Ability to interact professionally and courteously with residents and guests.
Dependable and able to complete nightly patrols and required weekly reporting.
Ability to exercise sound judgment when responding to disturbances or safety concerns.

Responsibilities

Patrol the apartment community, parking areas, grounds, and common areas twice nightly between 8:00 PM and 5:00 AM, seven nights per week.
Maintain a visible and professional presence throughout the community.
Observe and report suspicious activity, disturbances, safety concerns, or unusual behavior.
Respond appropriately to resident concerns involving noise complaints, disturbances, or potential community policy violations.
Contact the appropriate law enforcement agency or emergency services when necessary.
Document incidents and unusual activity accurately and promptly.
Complete and submit required weekly activity logs to property management.
Communicate significant incidents, safety concerns, and community issues to the Community Manager.
Assist management with enforcing community rules and maintaining a peaceful living environment.
Maintain professionalism and confidentiality when interacting with residents, guests, employees, and vendors.
Perform additional courtesy officer duties as assigned.