Courtesy Officer - 333 on the Park

Timberland Partners Career•St. Paul, MN

5d•Onsite

About The Position

We are looking for a Courtesy Officer for our 333 on the Park location. This community has 134 units and is located in the lowertown area of downtown St. Paul, MN. As the Courtesy Officer you are responsible to ensure a safe environment is maintained. You must be comfortable working alone overnight while monitoring camera systems, patrolling the apartment property, addressing resident concerns, and completing other tasks as needed.

Requirements

Customer service experience strongly preferred
Facility security experience strongly preferred
Must possess integrity, a positive attitude, and be self-directed and independent
Ability to appropriately and professionally handle conflict and defuse situations
Interact positively and professionally with residents, guests, vendors, guarantors, etc.
Intermediate computer proficiency preferred
Bilingual is a plus
Knowledge of Fair Housing regulations

Responsibilities

Patrolling the property.
Protecting the property from theft, vandalism, disturbances, accidents, etc.
Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.
Detect signs of intrusion and ensure the patrol of doors and gates around the community.
Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.
Communicates openly and frequently with the Property Manager.
Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.
Provide any needed assistance to residents and/or visitors according to policies and procedures.
Assist residents in package tracking.