A courtesy clerk, also known as a bagger or customer service associate, assists customers, maintains store cleanliness, and supports smooth retail operations. Courtesy clerks are primarily responsible for ensuring a positive shopping experience for customers. Their duties include helping customers locate products, answering questions, addressing complaints, and providing information about store policies. They also bag groceries carefully, ensuring fragile items are protected, and assist customers by carrying purchases to their vehicles. Store maintenance duties include collecting and returning shopping carts, tidying shelves, cleaning spills, sweeping, mopping, and taking out trash to maintain a clean and organized store environment. Support roles involve assisting at checkout lanes during busy periods, stocking shelves, organizing displays, and helping with promotional activities. Depending on the store, clerks may order supplies, update databases, or train new staff. In essence, a courtesy clerk ensures that customers have a smooth and pleasant shopping experience by providing assistance, maintaining store organization, and supporting overall store operations. This role combines customer service, physical tasks, and teamwork, making it a vital part of retail and grocery store operations.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED