Courtesy Clerk/Grocery Bagger
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags customer groceries, helps customers with merchandise and loading bags into their cars, maintains store shelves and cleanliness, returns merchandise, gathers carts, and assists with price checks and customer questions. The role also supports seasonal merchandise, follows safety and food safety requirements, inspects equipment, and complies with applicable laws and company guidelines. The associate works cooperatively in a fast-paced and sometimes stressful environment and provides direct assistance to minors, individuals with special needs, and older adults. The position must be performed with or without reasonable accommodation. Applications are accepted continuously; applicants may be contacted if a suitable position becomes available.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, striving for at least five items per bag while ensuring items are not damaged.
- Use best practices when bagging items in reusable, plastic, and paper bags.
- Assist in removing customers' merchandise from the bottom of the bascart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills and collect and pick up trash inside the store and in the parking lot.
- Clean all areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Understand the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Adhere to food safety regulations and guidelines.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Answer customers' questions about products sold in the department and throughout the store, creating a welcoming and appreciative environment.
- Adhere to local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Handle customer and business information with honesty and integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
