Courtesy Cart Driver

Callaway Gardens•Pine Mountain, GA

1d•Onsite

About The Position

The Courtesy Cart Driver is responsible for safely operating courtesy carts throughout Callaway Resort & Gardens to transport guests between various locations on the property. This role also involves providing excellent guest service by greeting visitors, offering information and directions, and anticipating their needs. Additionally, the driver must adhere to safety procedures, conduct vehicle inspections, and assist with operational support during special events and peak periods. Vehicle care and maintenance are also key aspects of this position.

Requirements

Must be at least 21 years of age
Valid driver’s license with acceptable driving record required
Strong communication and customer service skills
Ability to work independently and as part of a team
Ability to remain calm and professional in high-traffic or high-stress situations

Nice To Haves

Previous transportation, traffic control, security, hospitality, or event operations experience preferred
Ability to safely operate golf carts, shuttles, trolleys, or utility vehicles preferred

Responsibilities

Safely operate courtesy carts throughout Callaway Resort & Gardens.
Transport guests between attractions, lodging accommodations, event venues, parking areas, and resort amenities.
Respond promptly to guest transportation requests.
Assist guests with boarding and exiting vehicles safely.
Provide transportation support during special events.
Greet guests in a friendly, professional, and welcoming manner.
Provide information about resort amenities, attractions, dining locations, lodging areas, and event venues.
Offer directions and assist guests with wayfinding throughout the property.
Anticipate guest needs and provide proactive assistance whenever possible.
Serve as a positive representative of Callaway Resort & Gardens.
Operate vehicles in accordance with all company policies and safety procedures.
Follow posted speed limits and traffic regulations throughout the property.
Conduct daily vehicle inspections before operation.
Report accidents, incidents, hazards, or maintenance concerns immediately.
Maintain awareness of pedestrian traffic and high-volume guest areas.
Provide transportation assistance for guests with mobility challenges.
Assist with loading and unloading mobility devices, strollers, and personal belongings when appropriate.
Ensure accessibility services are delivered professionally and respectfully.
Assist departments with guest transportation logistics during peak attendance periods.
Support transportation operations during races, concerts, seasonal events, and group functions.
Communicate operational concerns, delays, or guest issues to supervisors.
Help maintain efficient transportation coverage throughout the property.
Perform routine vehicle inspections and complete required documentation.
Maintain vehicle cleanliness and appearance standards.
Monitor battery levels, charging schedules, and fuel requirements as applicable.
Report maintenance needs promptly.