Court Operations Clerk (Financial Services Cashier Clerk)

State of Oregon • Medford, OR

8d • Onsite

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission . The Jackson County Circuit Court in Medford, Oregon, is hiring a Financial Services Cashier Clerk (Court Operations Clerk). In this role, you will answer questions about account balances, payments, hearings, and criminal case processes. You will calculate fee amounts, process payments, and balance your cash drawer. You will process court filings at the public service counter. You will schedule trials and court appearances. You will enter pleas and violations into the electronic case management system. You will perform data entry, prepare paperwork, and review court documents for accuracy and completeness. You will also prepare certified copies of court records. The support you provide will be over the phone, in person, and in writing. Additionally, you will conduct in-person interviews with people charged with crimes to determine if they are eligible for court appointed attorneys. When court appointed attorneys are assigned, you will update the case records. You will also interview defendants who are applying for payment plans, collect information about their households and finances, and provide them with information and documents. You will spend part of your time rotating duties with the court’s other cashier clerks. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent.
• At least one (1) year of responsible clerical experience in a moderately complex office or business setting.
• Any combination of education and experience equivalent to one (1) year of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience with clerical or administrative support in a business or professional environment.
• Experience using a variety of software programs to manage data and complete work.
• Experience providing customer service to a variety of people in challenging circumstances.
• Experience handling cash or credit card transactions and generating receipts.

Responsibilities

• Answer questions about account balances, payments, hearings, and criminal case processes.
• Calculate fee amounts, process payments, and balance your cash drawer.
• Process court filings at the public service counter.
• Schedule trials and court appearances.
• Enter pleas and violations into the electronic case management system.
• Perform data entry, prepare paperwork, and review court documents for accuracy and completeness.
• Prepare certified copies of court records.
• Conduct in-person interviews with people charged with crimes to determine if they are eligible for court appointed attorneys.
• Update case records when court appointed attorneys are assigned.
• Interview defendants who are applying for payment plans, collect information about their households and finances, and provide them with information and documents.
• Rotate duties with the court’s other cashier clerks.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• You are potentially eligible for a 5% annual increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees