Court Operations Associate (Temporary), Anoka County, Civil/ Probate Division

Minnesota Judicial Branch•Anoka, MN

1d•$23 - $28•Onsite

About The Position

Anoka County District Court has an amazing opportunity to join the Civil/Probate Team as a temporary Court Operations Associate in a diverse professional environment, that promotes equity for all court staff and court users. This is an entry-level position performing detail-oriented work while providing excellent customer service in the courtroom, public counters, and over the phone. This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing Civil and Probate case types. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system. Extensive training is provided and knowledge is gained through on-the-job experience.

Requirements

High school diploma or equivalent.
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.
Proficient in Microsoft office Suite, with the ability to learn other job-related software.
Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
Knowledge of basic math.
Ability to work in a team-oriented environment.
Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity.
Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
Ability to communicate effectively, both orally and in writing.
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment.
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
Ability to effectively support court users who have limited experience with the judicial system.
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
Well organized, detail oriented, and analytical.
Ability to multi-task and balance responsibilities

Nice To Haves

Certificate or degree in a related field.
Basic knowledge of court procedures, policies, and records management.
Experience with electronic document applications, workflow queues and web-based video and audio platforms.
Customer service knowledge and experience.
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.

Responsibilities

Perform the full range of court operations work for civil and probate court case processing.
Perform a variety of advanced clerical functions and multiple case types.
Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
Schedule and maintain court calendars.
Issues receipts for payment of court fees and fines; responsible for managing and balancing assigned till.
Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
Administrative duties as assigned.