Court Operations Associate (Records/Courtroom Clerk)

State of Oregon•Salem, OR

1d•$4,539 - $7,042•Onsite

About The Position

The Appellate Court Services Division (ACSD) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). ACSD operates the public clerk’s office and provides administrative support for the Oregon Supreme Court and Court of Appeals. ACSD also provides support and services to OJD, executive branch agencies, and the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. We are hiring a Records/Courtroom Clerk (Court Operations Associate) to join us in Salem, Oregon. In this role, you will perform courtroom duties during oral argument proceedings for the Court of Appeals. Prior to each session, you will set up the courtroom and test all recording equipment. You will facilitate remote, in-person, and hybrid court proceedings by operating the court’s electronic recording systems, maintaining accurate timekeeping, checking in attorneys, managing the webcasting of arguments, posting argument recordings online, and answering questions from judges, attorneys, court staff, and the public. You will also be responsible for troubleshooting technical issues encountered by litigants and judges. This requires the ability to respond quickly, demonstrate strong critical‑thinking skills under pressure, and maintain control of the progression of proceedings in both in‑person and virtual settings. When you are not in the courtroom, you will spend much of your day providing administrative support to the Appellate Court Records Section of ACSD, which includes responding to document requests from attorneys, the public, and internal court customers by preparing, copying, scanning, and sending documents electronically and by mail. You will process incoming electronic and physical exhibits from trial courts and agencies and will help the appellate judgment team return exhibits and other records to the trial courts and agencies. You will spend part of your time analyzing, posting, and reviewing motions and notices. You will draft and process orders and will prepare, mail, and electronically post case correspondence. You will provide coverage for the internal mail desk, which involves opening paper filings received by the court and scanning documents into the appellate case management system. You will also help customers by answering questions and processing payments at the records counter and over the phone. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

High school diploma or equivalent.
At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
Experience using various software programs to access and enter information, complete tasks efficiently, and quickly assess technical or procedural issues to implement effective solutions.
Experience providing customer service to a variety of individuals in challenging circumstances.
Experience in writing and reviewing documents for accuracy, content, grammar, and punctuation.
Experience identifying and safeguarding confidential information and materials.

Nice To Haves

Relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.
Ability to respond quickly, demonstrate strong critical‑thinking skills under pressure, and maintain control of the progression of proceedings in both in‑person and virtual settings.

Responsibilities

Perform courtroom duties during oral argument proceedings for the Court of Appeals.
Set up the courtroom and test all recording equipment prior to each session.
Facilitate remote, in-person, and hybrid court proceedings by operating the court’s electronic recording systems.
Maintain accurate timekeeping during proceedings.
Check in attorneys.
Manage the webcasting of arguments.
Post argument recordings online.
Answer questions from judges, attorneys, court staff, and the public.
Troubleshoot technical issues encountered by litigants and judges.
Respond to document requests from attorneys, the public, and internal court customers by preparing, copying, scanning, and sending documents electronically and by mail.
Process incoming electronic and physical exhibits from trial courts and agencies.
Return exhibits and other records to the trial courts and agencies.
Analyze, post, and review motions and notices.
Draft and process orders.
Prepare, mail, and electronically post case correspondence.
Provide coverage for the internal mail desk, which involves opening paper filings received by the court and scanning documents into the appellate case management system.
Answer customer questions and process payments at the records counter and over the phone.

Benefits

95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
10 paid holidays.
2 floating holidays.
3 personal business days.
Separate sick and vacation paid leaves (prorated for part-time employees).
Optional insurances.
Flexible spending plans.
5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
Potential for a 5% annual increase.
Eligible for overtime compensation for hours worked in excess of 40 per workweek.