Court Operations Administrator

Maricopa County•Phoenix, AZ

9d•$105,000 - $161,000•Hybrid

About The Position

Are you a natural leader who likes to inspire and mentor others? The Court Operations Administrator manages varying operations of considerable difficulty within a division of the Clerk of the Superior Court to provide access to the judicial system and related public records to the public, the legal community, courts, county, and other governmental agencies so they may pursue legal processes or obtain and maintain legal and financial records and information. About Us Join a team on a mission to provide fair and equitable access to justice. Clerk of the Superior Court is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community. Every member plays a vital role in providing services for the justice system, the legal community, and the general public. COSC adopted Factors for Success to provide transparent guidance for sustainability, strategic initiative achievement, positive learning culture, and inclusivity by linking foundational skills and value-based behaviors. The four Factors for Success and related competencies are: Thought: Have and use the appropriate knowledge. (Business Acumen, Customer Focus, Strategic Mindset) Results: Take initiative and be accountable for results. (Takes Initiative, Ensures Accountability, Results Focused) People: Effectively communicate and interact with others. (Influential, Develops/Others Teamwork, Collaborative) Self: Recognize and reflect on oneself and one’s behavior. (Authentic, Aware, Flexible)

Requirements

Six years of professional court program administration experience
Three years of directly related supervisory or management experience
Bachelor’s degree in business administration, public administration, criminal justice, or a closely related field
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

Responsibilities

Provide administrative direction, planning, and oversight for a variety of operational functions at multiple facilities
Serve as a member of the Clerk’s senior administrative team, providing consultation to the Clerk and his/her executive staff
Spearhead the Clerk’s Office committee meetings with other administrators, the judiciary, federal, state, and county representatives, as well as with the public, participating in problem-solving and decision-making within the scope of authority
Supervise managers and indirectly supervise supervisors and a variety of Clerk of the Superior Court staff
Work with managers and supervisors by developing, implementing, and monitoring work plans, programs, systems, processes, and procedures to achieve the Clerk’s goals, objectives, and work standards
Ensure workflow, cross-training, and staffing are in line with the business needs of assigned areas to support the continuity of service provisions to the public and efficient operations
Communicate clearly, concisely, and effectively orally and in writing; exercises tact, objectivity, discretion, courtesy, and sound judgment in handling highly complex/sensitive issues and situations with a variety of people from diverse socio-economic and cultural backgrounds
Responsible for the development, coordination, and implementation of rules, statutes, policies, and procedures for the Clerk’s Office
Use positive influence to collaborate openly and comfortably with diverse groups of people
Analyze high-level organizational systems and processes for efficiency and effectiveness, and direct the implementation of improvements
Assess, recommend, and implement Clerk of the Superior Court initiatives that contribute to the goals and objectives outlined in the mission, vision, and value statement of the Clerk’s Office
Analyze a variety of complex and diverse issues to achieve resolution, providing assistance and guidance to managers, supervisors, and staff

Benefits

Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center
Maricopa County Kids Club, dedicated to serving Maricopa County families
Child care benefits, including access to our on-site center
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1