Court Administration Assistant Senior
About The Position
The Court Administration Assistant Senior supports the Jury department by developing and maintaining comprehensive records, reports, accounts, or files related to the activities of the Judicial Branch. The ability to work independently and utilize critical thinking to select and apply the proper established policies and procedures while solving a wide variety of complex issues is paramount to success in this role. About The Superior Court: The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
Requirements
- High school diploma or GED
- Three (3) years of responsible administrative experience
- Combined education and experience qualifications: Post-secondary education may substitute for the required experience on a year-for-year basis.
- Knowledge of customer services standards and procedures
- Skill in the use of computer applications including spreadsheets, databases, and word-processing software
- Skill in communicating effectively in writing as appropriate for the needs of the audience
- Skill in verbally communicating with others to convey information effectively
- Skill in establishing and maintaining professional working relationships
- Skill in applying deductive and inductive reasoning to information and facts about situations to reach logical conclusions from the reasoning process
- Skill in recognizing issues, understanding implications, and devising creative ways to solve problems
- Ability to learn and adhere to court policies and procedures
- Ability to learn legal terminology
- Ability to learn and adhere to rules and statutes regarding grand juries
- Ability to multi-task and prioritize workload while handling high-volume and time-sensitive tasks
- Ability to work with large groups of people
Nice To Haves
- Previous experience in the Jury department
- Bilingual in Spanish/English
Responsibilities
- Answers inquiries from internal and/or external customers and explains processes and procedures
- Obtains pertinent information, creates, updates, and maintains spreadsheets, databases, and reports
- Provides specialized assistance with the coordination of a program or operational function(s) including the training of staff
- Monitors and tracks jury pools and reporting groups
- Checks in and provides an orientation to prospective jurors
- Contacts jurors with a “Failure to Appear” status
- Evaluates, recommends, and implements changes to work methods and procedures that increase efficiency
- Performs quality control checks on work completed by other units
- Calculates and issues summonses for Superior Courts, City Courts, and Justice Courts
- Prioritizes and processes work according to policies and procedures, as well as cross-trains within other units
Benefits
- Generous paid time off
- Paid sick leave
- 10 paid holidays
- Affordable medical, dental, and vision insurance
- Coverage by one of several State-sponsored retirement pension plans
- Employee assistance program
- Wellness incentives
- Option of life insurance
- Disability insurance
- Group legal plan
- Pet insurance
- Eligibility for Public Service Loan Forgiveness (PSLF) Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
