Court Administration Asstant Senior

J.B. Hunt Transport Services, Inc.•Phoenix, AZ

6d•$21 - $35•Hybrid

About The Position

The Court Administration Assistant Senior supports the Civil Department by providing a wide variety of specialized support on highly responsible assignments that require broad and advanced knowledge of the justice system. The ability to work independently and utilize critical thinking to select and apply the proper established policies and procedures while solving a wide variety of complex issues is paramount to success in this role. Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may allow for a hybrid schedule dependent on the needs of the Judicial Branch following a probationary period of six months.

Requirements

High school Diploma or GED
Three (3) years of progressively responsible legal, court, justice system or administrative support related experience
Post-secondary education may substitute for the required experience on a year for year basis.
Knowledge of Court policies and procedures, legal terminology, office procedures and practices, and the legal requirements for processing court documents
Knowledge of Customer service standards and procedures
Knowledge of The following programs and equipment: MS Outlook, Word, Excel, iCIS, OnBase, eFile, multi-telephone system, facsimile, and copy machine
Skill in Verbal and written communication
Skill in Creating, composing, and editing written materials using excellent grammar, spelling, and punctuation
Skill in Use of personal computers and related software applications
Ability to Expeditiously and accurately follow brief written and oral instructions
Ability to Coordinate and prioritize work activities for self and others

Nice To Haves

Bilingual in Spanish

Responsibilities

Reviews weekly reports and automated printed documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documentation, demonstrating a high level of attention to detail
Enters into and retrieves data from automated case management tracking system; assigns applicable codes; cross references documents for future retrieval; accesses documents by using various indices; follows established procedures for updating and purging records
Files and retrieves legal documents and related case materials; maintains the order of documents; purges documents; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives
Types and prepares a variety of material such as notices, letters, and other legal documents into finished form; composes letters in response to requests for general information; checks for completeness prior to sending cases to judicial officers.
Supports the successful execution of new projects
Maintains a high standard of customer service by answering complex process questions from the public, judicial officers and staff
Responds to live chat inquiries from the public using clear, professional, and courteous communication. Demonstrates excellent grammar, spelling, punctuation, and attention to detail, with the ability to compose and convey information accurately, clearly, and professionally
Explains general civil procedures both at the counter and over the telephone; assists the general public, law enforcement agents, attorneys and their staff, and other employees with locating information, documents, and other related materials
Reviews and processes reports to ensure cases are properly managed and case flow activities comply with statutory and rule-based timelines, including Cal-Actis and other case flow management reports
Cross-trains in Arbitration to manage arbitration cases, including: assigning arbitration cases to arbitrators; reviewing attorney arbitrator appointments; ensuring attorney information is kept up to date
Cross-trains in Lower Court Appeals (LCA) cases to perform all necessary processing of LCA cases