About The Position
Course Developer & Skills Coach – Artificial Intelligence & Automation Practitioner (Level 4 Apprenticeship) Full Time | Remote (UK – must live within a reasonable commute of London for occasional in‑person days) Are you passionate about AI, automation, and digital transformation? Do you thrive when designing meaningful learning experiences and supporting professionals to improve workflows, adopt new technologies, and drive operational efficiency? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our Artificial Intelligence & Automation Practitioner (ST1512) programme. This is a unique opportunity to combine curriculum design, digital learning innovation, and one‑to‑one coaching to help learners become confident, capable AI & Automation Practitioners, particularly those working in workflow optimisation, low‑code automation, and AI‑enabled productivity. Learn more at KB.com Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: Dedicated monthly CPD time for your own development 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year Two weeks’ paid short‑term sick leave Access to Health Assured employee wellbeing support and rewards Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person meetings in London.
Requirements
- Occupational competence in AI‑enabled productivity, automation, digital operations, workflow optimisation, or related fields.
- Experience designing and sequencing curriculum, training materials, or learning content.
- Experience coaching or mentoring professionals.
- Practical understanding of: Workflow mapping and process analysis Low‑code/no‑code automation tools (e.g., Power Automate, Zapier, Make) AI‑assisted tools (e.g., copilots, chatbots, summarisation tools) Data quality and process maturity Responsible and ethical AI use Change management and user adoption
- Excellent communication, facilitation, and relationship‑building skills.
- Minimum GCSE A–C (or equivalent) in English and Mathematics.
Nice To Haves
- Certifications in Power Platform, UiPath, Automation Anywhere, or similar tools.
- Short courses in AI fundamentals, data literacy, or digital transformation.
- Degree in Computing, Digital Technologies, Business Information Systems, or related discipline.
- Teaching qualification (AET, DET, PGCE) or professional body membership.
- Experience delivering apprenticeships or professional development programmes.
- Experience with digital learning tools or virtual learning environments.
- Sector experience in a relevant digital, automation, or transformation environment.
Responsibilities
- Lead the development of the Artificial Intelligence & Automation Practitioner (ST1512) curriculum, creating clear, accessible content that brings workflow mapping, automation opportunities, AI‑enabled tools, and responsible AI practice to life.
- Design, sequence and build high‑quality digital learning assets, case studies, and scenario‑based activities in collaboration with our Curriculum Innovation Manager and Digital Team.
- Facilitate online workshops and webinars that help learners apply AI and automation concepts to real organisational challenges, encouraging reflection, experimentation, and critical thinking.
- Provide personalised one‑to‑one coaching that builds confidence, motivation, and professional identity as AI & Automation Practitioners, including monthly coaching sessions and regular tripartite reviews.
- Support learners to prepare for end‑point assessment through structured practice, targeted feedback, and confidence‑building activities.
- Monitor learner progress using internal systems, taking timely action to keep learners on track and maintaining accurate, same‑day records.
- Identify learners at risk of falling behind and implement tailored re‑engagement strategies.
- Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey and contribute to continuous improvement across curriculum and coaching practice.
- Engage in ongoing professional development across AI, automation, coaching, and digital learning.
Benefits
- Dedicated monthly CPD time for your own development
- 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
- Two weeks’ paid short‑term sick leave
- Access to Health Assured employee wellbeing support and rewards
- Opportunities to contribute to exciting cross‑team growth initiatives
- Remote working is standard, with occasional in‑person meetings in London.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
