Courier

Pace® Analytical Services•Altoona, PA

3d•Onsite

About The Position

Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. The Courier is responsible for picking up, transporting, and delivering samples and related items and completing appropriate forms and documentation. Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others.

Requirements

High school diploma or equivalent
Valid Driver's License
Knowledge of sample pick up, transport and delivery principles, practices and techniques.
Understanding of the daily administration of sample deliveries.
Knowledge of customer service principles and practices.
Knowledge of safe driving principles and practices.
Ability to learn applicable organizational policies and procedures.
Knowledge of computer applications and systems related to the work.
Knowledge of principles and practices to serving as an effective project team member.
Knowledge of methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
Knowledge of correct business English, including spelling, grammar and punctuation.
Skill in safely operating a motor vehicle.
Skill in providing customer service.
Skill in operating in both a team and individual contributor environment.
Skill in applying and explaining organizational policies and procedures.
Skill in maintaining databases, forms, documents and related information.
Skill in using initiative and judgment within established department policies and procedures.
Skill in using tact, discretion, and prudence in working with those contacted in the course of the work.
Skill in performing effective oral presentations to groups and peers and the department.
Skill in contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
Skill in establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Nice To Haves

Experience in related work is preferred

Responsibilities

Picks up, transports and delivers samples, documents, materials and other items as needed.
Reviews, completes and processes documents, databases, and related materials and information for sample pick up, transport and delivery.
Prepares vehicle or truck for daily operations, including documents, safety, and related areas.
Provides basic support in the application and assistance to staff and management regarding the transport of samples.
Provides basic support researching issues and developing recommendations to resolve employee, management and related customer issues.
Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.