Courier/Mail Associate

The Millennium GroupNewark, NJ
Onsite

About The Position

The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Requirements

  • High School diploma or GED equivalent required.
  • Ability to lift up to 50 lbs / push delivery cart / walk extended periods while making deliveries.
  • 6 months to 1 year experience in a mail room or experience at FedEx / UPS / Courier Service.
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
  • Ability to appropriately handle confidential and highly sensitive material.

Responsibilities

  • Performing scheduled courier runs for the client, including carrying articles, documents, and signature-controlled documents between locations.
  • Reconciling all signature-controlled packages to ensure proper delivery to customer site.
  • Sorting, delivering, and picking up mail from the post office and client offices.
  • Receiving, sorting, and distributing incoming mail (letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
  • Preparing and processing outbound courier shipments using computer or service provider's equipment.
  • Receiving and delivering accountable mail using a tracking system.
  • Capturing a signature for every package delivered.
  • Scanning and emailing mail for specific departments.
  • Providing information to supervisors by telephone regarding any delay of delivery, damaged mail/packages, or volume fluctuation.
  • Maintaining customer confidentiality.
  • Completing additional deliveries outside scheduled runs when requested by client.
  • Providing backup coverage for other employees as needed.
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