County Social Services Aide 1 (Local Government) - Beaver County MH/ID

Commonwealth of Pennsylvania • Beaver County, PA

6d • Hybrid

About The Position

This role focuses on routine public contact work needed to help individuals access Federal, State, County, and community-funded programs and benefits. You will participate in home or community visits, routine telephone contact, and general office work. As a County Social Services Aide 1, you will perform the following duties: Information Gathering: Help individuals to gather needed documentation to establish and/or maintain eligibility. Application Support: Help individuals to complete applications for enrollment into utility assistance, Rent Rebate, Social Security, Department of Human Services, and other programs. Transportation Assistance: Accompany individuals to medical or behavioral health appointments, procedures, or treatments; drive individuals to those appointments when necessary. Clerical Duties: Answer calls, process incoming and outgoing mail and faxes, compose and mail correspondence, scan information in the permanent record, and perform other duties as needed to support case management staff. Professional Development: Meet regularly with Unit Manager to review cases, activities, and assignments; participate in training programs designed to develop program knowledges and skills. Technology Skills: Complete assigned tasks in Microsoft Word, Excel, and Outlook including creating and maintaining spreadsheets.

Requirements

• Graduation from high school; or Any equivalent combination of training and experience.
• Possess a valid driver’s license which is not under suspension.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• A conditional offer of employment will require a drug screening.

Responsibilities

• Help individuals to gather needed documentation to establish and/or maintain eligibility
• Help individuals to complete applications for enrollment into utility assistance, Rent Rebate, Social Security, Department of Human Services, and other programs
• Accompany individuals to medical or behavioral health appointments, procedures, or treatments; drive individuals to those appointments when necessary
• Answer calls, process incoming and outgoing mail and faxes, compose and mail correspondence, scan information in the permanent record, and perform other duties as needed to support case management staff
• Meet regularly with Unit Manager to review cases, activities, and assignments; participate in training programs designed to develop program knowledges and skills
• Complete assigned tasks in Microsoft Word, Excel, and Outlook including creating and maintaining spreadsheets

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED