County Engagement Manager

Medica • Minnetonka, MN

8h • Remote

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued. The County Engagement Manager serves as a key representative of Medica and its Medicaid programs, responsible for building and strengthening relationships with counties, community partners, and members across the service area. This role promotes Medica’s services, participates in regional workgroups, and supports community engagement initiatives designed to improve the lives of members. Perform other duties as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of 5 years of experience in county relations, public health, social services, community outreach, or advocacy.
• Strong interpersonal, public speaking, and presentation skills; ability to engage diverse populations.
• Ability to work independently and collaboratively across teams.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint) and virtual meeting platforms (WebEx, Zoom).
• Cultural competency and understanding of Healthy Communities principles.
• Ability to maintain a regularly assigned work schedule.
• Strong relationship-building and community engagement skills.
• Ability to represent Medica effectively in public forums and with diverse community groups.
• Excellent communication skills, including public speaking and facilitation.
• High level of cultural awareness and ability to engage with diverse populations.
• Strong organization, attention to detail, and documentation skills.
• Ability to work both independently and collaboratively across teams.
• Comfort working in varied environments, including community settings and outdoor events.

Nice To Haves

• Experience in community outreach, public health, or social services with demonstrated relationship-building strength.
• 2+ years of relationship management experience with providers, counties, community health organizations, or tribal nations.
• Understanding of healthcare and managed care, including Medicaid, Medicare, and Indian Health Service.
• Experience attending public events in various weather conditions and standing/sitting for extended periods.

Responsibilities

• Represent Medica at county meetings, health fairs, conferences, public forums, and community events.
• Develop, organize, and facilitate meetings, discussion groups, and special events.
• Identify and cultivate partnerships to expand outreach and strengthen relationships with counties and community partners.
• Share insights and learnings with Medica leadership on issues important to counties and supporting organizations.
• Maintain detailed records of member and county engagement, contacts, and outreach activities within Medica’s CRM platform.

Benefits

• Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees