County Director Horry (Program Coordinator II)- 60007382 INTERNAL ONLY

State of South Carolina • Horry County, SC

4d • Hybrid

About The Position

The SC Department of Children's Advocacy is seeking a hardworking and dependable candidate to apply for the position of County Director - Horry (Program Coordinator II). This position will offer great benefits with the state. The Program Coordinator II (PC II) is responsible for the daily operation and management of a county office, under statute and program guidelines. PC II's hire, train and supervise (within state guidelines) PC I/AH35 and Program Assistant/AH30 staff members. The PC II is responsible to supervise, train, and retain an adequate number of volunteers to assign all cases to a volunteer in a timely manner. The PC II oversees the delivery of child advocacy services by the volunteers. As the County Coordinator, performs direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers to serve in this capacity. Employee must be able to work under limited supervision and exercise discretion concerning confidential information; ability to follow directions and leadership of Regional Staff and State Office Staff; responsible for following the South Carolina statutes applicable to the Guardian ad Litem Program and the best practices established for the SCGAL Program. Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork. Coaches, counsels and trains employees. Establishes and monitors work processes. Implements management policies and initiatives and promotes teamwork. The PCII will oversee the operations of their county office to ensure adherence to state and local statutes as well as program policies and procedures. This includes case management, investigations, attendance at court, FCRB hearings, Child and Family Team Meetings, and other case-related meetings, and documentation according to National CASA standards. Serve as a liaison between volunteers, DSS, and stakeholders as needed. Coordinate training for GAL volunteers according to program guidelines. GAL volunteers will receive 12 hours of continuing education yearly. Ensure that office processes are followed related to case assignments, data entry and timely documentation per GAL/DCA standards. Cases will be audited per GAL standards. Ensure staff maintain confidentiality related to HIPAA guidelines. Perform direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers to serve in this capacity. Completes other duties as assigned.

Requirements

• A bachelor's degree and relevant program experience.
• Knowledge of laws, regulations, policies and procedures relevant to the area of employment.
• Ability to exercise judgment and exercise discretion concerning confidential information.
• Ability to establish and maintain effective working relationships with partner agencies.
• Ability to interpret and apply laws, regulations, policies and procedures.
• Ability to communicate effectively.
• Ability to perform multiple tasks and prioritize scheduling.
• Valid driver's license.
• Must possess strong oral and written communication skills.

Nice To Haves

• A High school diploma or an equivalent combination of education and experience may be considered with an approved equivalence by the Division of State Human Resources (DSHR).
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting: 25 lbs.
• Position requires non-essential declaration.
• Position may be required to report to work during emergency situations.
• Requires regular attendance at statewide staff meetings, requires evening training, requires occasional travel.

Responsibilities

• Manage the daily operation and management of a county office.
• Hire, train, and supervise PC I/AH35 and Program Assistant/AH30 staff members.
• Supervise, train, and retain an adequate number of volunteers.
• Assign all cases to a volunteer in a timely manner.
• Oversee the delivery of child advocacy services by volunteers.
• Perform direct child advocacy as the court-appointed Guardian ad Litem when there is an inadequate pool of volunteers.
• Prepare performance planning and evaluation documents and related personnel paperwork.
• Coach, counsel, and train employees.
• Establish and monitor work processes.
• Implement management policies and initiatives and promote teamwork.
• Ensure adherence to state and local statutes as well as program policies and procedures.
• Manage case management, investigations, attendance at court, FCRB hearings, Child and Family Team Meetings, and other case-related meetings.
• Ensure documentation according to National CASA standards.
• Serve as a liaison between volunteers, DSS, and stakeholders.
• Coordinate training for GAL volunteers.
• Ensure office processes are followed related to case assignments, data entry and timely documentation per GAL/DCA standards.
• Ensure cases are audited per GAL standards.
• Ensure staff maintain confidentiality related to HIPAA guidelines.
• Complete other duties as assigned.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level