Bowling Alley Counterperson

Tivoli Enterprises Inc•Downers Grove, IL

5d•Onsite

About The Position

We are seeking a friendly and efficient Counterperson to join our team. In this role, you will be the first point of contact for our guests, responsible for providing excellent customer service, managing reservations, operating the point-of-sale system, and ensuring the cleanliness and organization of the facility. This position offers a competitive hourly wage plus tips, a flexible schedule, and opportunities for paid time off and fee bowling.

Requirements

Must be 21 or older to serve alcohol.

Responsibilities

Answer the phone in a courteous manner, identifying yourself and the bowling alley.
Communicate reservation rates, policies and procedures.
Operate POS system (open, close, set and cycle lanes, enter food orders, take payments, count change, etc.).
Serve Alcohol.
Stock, organize and maintain beer and walk-in coolers.
Maintain Dry Storage room organization and cleanliness.
Clean approaches and bowler's areas, including touch pads.
Maintain Restrooms: Ensure sanitation and cleanliness, Stock paper towels, toilet tissue and hand soap.
Run food to guests, refill drinks, and ensure all guest's needs are attended to.
Wipe down guest garbage cans, empty during shift as needed.
Fill and maintain the chip rack and candy counter.
Clean and Sanitize guest tables and chairs/barstools after every use and as needed.
Sanitize shoes and bowling balls after each use.
Sweep all floors as needed, both in bowling areas and all general areas.
Assist in set-up and execution of special events as scheduled.
Other duties as assigned.