Counter (Open Availability, Los Angeles)

Magnolia Operating LLC•Los Angeles, CA
•$18 - $20•Onsite

About The Position

Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality, and customer service standards.

Requirements

  • Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.
  • Understand, respect, and maintain company policies and procedures.
  • Customer service-oriented attitude.
  • Strong communication skills.
  • Follow policies and procedures.
  • Takes directions well and hits the ground running.
  • Understands expectations of role and works within the boundaries of the role.
  • Outgoing, friendly personality.
  • Works well with a diverse team and treats people with respect.
  • Responds positively to coaching and direction.
  • Highly motivated and dependable with a strong work ethic.
  • Desire to work in a fast-paced environment.
  • Punctual. Arrives ready to work on time.
  • No specific education, work experience, or certifications identified

Responsibilities

  • Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner.
  • Acknowledge all customers with a friendly smile and are highly responsive to needs and requests.
  • Communicate clearly with each customer in a friendly and courteous way.
  • Participate in team service to ensure each customer is served quickly.
  • Resolve customer problems with a sense of urgency.
  • Accomplish all work assignments with excellence.
  • Wrap and stock desserts and supplies.
  • Place desserts out for display and monitor inventory of items for sale.
  • Keep workstations and areas neat and clean.
  • Follow all food safety and sanitation standards.
  • Maintain compliance with company operating procedures.
  • Ensure product quality and consistency standards are met.
  • Report food safety, quality, maintenance, or equipment concerns to leadership.
  • Maintain a clean, organized, and safe work environment.

Benefits

  • medical
  • dental
  • vision insurance
  • a 401(k) plan
  • paid sick time
  • commuter benefits
  • voluntary life insurance
  • short- and long-term disability coverage
  • an Employee Assistance Program (EAP)
  • LifeMart employee perks
  • employee discounts
  • a Shoes for Crews stipend
  • one complimentary dessert per shift
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