Counter Server

Emmy Squared Pizza•Charleston, SC

2d•Onsite

About The Position

We’re bringing two concepts together under one roof in West Ashley—Angel Biscuit Co. by day and Emily Pizza by night. Mornings are all about scratch-made biscuits, seriously good bagels, and breakfast worth getting out of bed for. By night, we switch gears to handcrafted pizza and a laid-back neighborhood atmosphere built around great food and hospitality. We’re looking for Counter Servers who genuinely enjoy being around people, move with purpose, and understand that great hospitality doesn’t have to feel scripted. You’ll be one of the faces of the restaurant, helping guests feel welcome and making sure their experience is easy, friendly, and worth coming back for.

Requirements

Like people and know how to make guests feel welcome without sounding scripted.
Bring positive energy while still being yourself.
Can move quickly and efficiently when things get busy without sacrificing accuracy or hospitality.
Notice the details and care about getting things right.
Are comfortable talking about food, making recommendations, and helping guests navigate a menu.
Are a team player who is willing to jump in wherever help is needed.
Communicate well and treat teammates and guests with respect.
Show up on time, ready to work and contribute.
Have previous restaurant, retail, coffee shop, counter-service, or customer-service experience—or are ready to learn. We’re happy to train the right person.
Can learn a POS system and comfortably move between different front-of-house responsibilities.
Are available to work a flexible schedule, including weekends and holidays as needed.
Can perform the essential functions of the position, with or without reasonable accommodation, including standing and walking for extended periods and safely performing the physical tasks associated with restaurant service.

Responsibilities

Greet guests with a warm and welcoming attitude.
Take orders, answer questions, and help guests navigate the menu and find something they’ll love.
Learn our menus and confidently speak to ingredients, modifications, allergens, and menu offerings.
Operate the POS system and accurately handle cash and electronic payments.
Run food to guests quickly, accurately, and with attention to presentation.
Check in with guests, anticipate what they may need, and take care of the little things before they have to ask.
Keep the counter, dining room, beverage stations, and other guest areas clean, stocked, and ready.
Clear and reset tables and help keep the restaurant looking its best throughout the shift.
Stay connected with the kitchen and the rest of the team to help keep orders accurate and service moving.
Provide takeout and pickup guests with the same level of hospitality as our dine-in guests.
Follow food safety, sanitation, cash-handling, workplace safety, and restaurant procedures.
Jump in to support other front-of-house responsibilities whenever needed.