Counter Sales

PACE Supply•San Jose, CA

10d•Onsite

About The Position

PACE Supply is actively hiring energetic and experienced Counter Sales professionals to join our team in San Jose CA! As a Counter Sales Representative, you’ll be the friendly, knowledgeable face of our team — delivering top-notch service, sharing expert plumbing insights, and helping customers find exactly what they need to get the job done right. Apply today and become part of our growing team!

Requirements

Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
High school diploma/GED or equivalent education required.
Basic knowledge of products in Warehouse, Plumbing, Retail/Customer Service Environments required.
Knowledge of warehouse software packages and MS Office proficiency.
Ability to input, retrieve, and analyze data.
Ability to recognize and read location, date, and product codes.
General math skills to allow for cash accounting.
An ability to learn is a must-have!
Excellent decision-making and communication skills.
Capable of multitasking, highly organized, with excellent time management skills.

Responsibilities

Accurately and timely fill customer orders.
Check in and put away material, verifying quantities and quality of received material.
Maintain clean and organized warehouse, clear aisles and walkways.
Accurately and safely load & unload customer vehicles as needed.
Accurate and timely perform cycle counts as required.
Participate in ongoing education and training as required.
Continuously update product knowledge through any available resources in order to provide assistance at the counter.
Stay informed and educated as to product inventory and accessibility.
Know the location of merchandise in the warehouse.
Conduct sales efforts in an ethical and professional manner.
Entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
Provide product/job quotes as appropriate.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
Report back orders and/or material discrepancies.
Perform all duties in a safe manner, following all safety rules.
Inform manager of any potentially hazardous conditions.
Assist in year-end physical inventory.