Counter Sales- Part Time

ABC AUTO PARTS LTD • Mount Pleasant, TX

3d • Onsite

About The Position

Reporting to the Store Manager and Assistant Store Manager, the Counter Sales position is responsible for surprising each customer with exceptional service and increasing profitable sales. The Counter person will meet and exceed sales budget each month, greet each and every customer whether on the phone or in person, and will act with integrity, empathy, and trustworthiness every single day. The counter sales person will achieve desired results by executing these core roles.

Requirements

• Exceptional service skills
• Ability to increase profitable sales
• Meet and exceed sales budget
• Greet customers promptly (phone or in person)
• Act with integrity, empathy, and trustworthiness
• Understand parts and tools (catalogs, computer system, testing equipment)
• Ability to turn drums and rotors
• Accurate paperwork
• Follow company guidelines on returns, refunds, and exchanges
• Assist in inventory process and maintain accurate on-hand counts
• Maintain a positive attitude
• Follow company dress code
• Follow company guidelines on attendance
• Willingness to help others
• Strive for excellence
• Participate in company and store meetings and functions
• Follow emergency procedures
• Keep store and work area clean and clutter-free
• Utilize team lifts on heavy and bulky items
• Use the three-point system when climbing ladders
• Report safety violations or unsafe working habits
• Follow company safety guidelines

Responsibilities

• Achieves daily, monthly, and yearly sales goals
• Greets each customer that enters the store within three seconds, and engages with a personal greeting or handshake
• Answers phone by the third ring
• Offers customers full line of options
• Add-on sales are attempted that realistically meets the customer’s needs
• Can elaborate and speak to sales goal and the steps that are being taken to achieve the goal
• Knows most customers by name
• Walks customer to product instead of pointing to area
• Understands parts and tools such as catalogs, computer system, testing equipment, and can turn drums and rotors
• Keeps cash overs / shorts within company guidelines
• Stays under company guidelines in regards to markdowns (markdowns are not excessive)
• Bills freight on all special orders
• Bills proper items to each invoice
• All paperwork is accurate and meets company requirements
• Follows company guidelines on all returns, refunds, and exchanges
• Assists in inventory process and daily works to keep accurate on-hand counts
• Recognizes co-workers for doing a great job
• Maintains an extremely positive attitude on a daily basis
• Stays within company dress code
• Follows company guidelines on attendance
• Always willing to help others
• Strives for excellence in everything everyday
• Participates in all company and store meetings and functions
• Follows emergency procedures
• Keeps store and work area clean and clutter free
• Utilizes team lifts on all heavy and bulky items
• Uses the three point system when climbing ladders
• Reports to manager any violations of company safety policies or unsafe working habits
• Follows company safety guidelines that are laid out in the safety manual

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed